3 IT Services Manager Jobs in South Wales

Regional IT Service Manager Location: Cardiff, Darlington, Edinburgh (may require occasional travel to other DBT Offices) Salary: £38,052 to £43,900 (including allowance) Job type: Permanent Closing Date for Applications: Sunday 12 th May at 12pm (noon) We create digital services, data tools and … an incredible experience to all our users. Find out more on our blog, Digital Trade. Job Description As a Regional IT Service Manager, you will be based in one of our key Places for Growth locations and be responsible for overseeing and managing IT … and develop strategies to enhance the IT service provided throughout the region. Responsibilities You will be an experienced IT Service Manager who can support with: Regional IT Service Delivery Oversee the delivery of IT services across multiple sites within more »

IT Service Desk Manager required by our market leading, award winning, professional services organisation based in Cardiff. The successful candidate will lead and manage a team of 10 Service Desk Engineers across 3 sites in the UK supporting close to 1,000 users. This role … will be split between management (75%) and hands-on support (25%). The IT Service Desk Manager will play a crucial role in maintaining high levels of customer satisfaction, managing service delivery, and driving continuous improvement initiatives within the service desk function. Main Responsibilities: Management Lead … Degree or similar in Information Technology, Computer Science, or related field. Considerable experience in IT service desk management, preferably within a professional services environment. Proven leadership skills with experience managing and motivating teams of technical professionals. Strong knowledge of ITIL processes, principles, and best practices, with ITIL more »

IT Service Desk Manager/ITIL/Support - Cardiff IT Service Desk Manager with proficient experience in leading a team of service desk analysts. Experience managing SLAs and monitoring KPIs is also essential for this leading company based in central Cardiff. You … office, and 2 days working from home. Essential Skills Required: Service desk team leading experience Experience with working in a service desk/IT helpdesk environment ITIL - Knowledge of service desk procedures General … helpdesk IT support such as active directory, exchange, PC support, and IT admin, etc Any experience working within a professional services or finance company such as an accountancy or law firm would be a bonus . Desirables: ITIL Certified Work with multiple helpdesk software The more »