1 of 1 IT Support Analyst Jobs in Northamptonshire

Are you a recent graduate or early-career IT professional ready to launch your career in a professional services environment? A well-established legal group in Northampton is seeking a motivated and technically curious IT Support Analyst to join their internal IT team. This is an ideal opportunity for a 1st or 2nd jobber looking … gain hands-on experience supporting users in a Microsoft Azure and Office 365 ecosystem, while developing a strong foundation in enterprise IT. Key Responsibilities • Provide 1st and 2nd line support to staff across the firm, resolving hardware, software, and network issues • Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive • Assist with Azure Active Directory tasks such … and mobile platforms • Log and track incidents using ITSM tools, escalating where necessary • Contribute to internal documentation and process improvements What You’ll Bring • A degree in Computer Science, IT, or a related field—or equivalent practical experience • Exposure to IT support through internships, university projects, or a previous role • Familiarity with Microsoft Azure and Office More ❯