2 of 2 IT Support Analyst Jobs in Surrey

Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer/Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who’s ready to step into a leadership-focused position. Office based full time. This opportunity … who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You’ll take ownership of day-to-day operations on the service desk, guide and support your team, and act as the main escalation point for more complex technical issues. In addition to the core support responsibilities, this role offers a clear development path … into an IT Service Manager (ITSM) role as the business continues to scale. It's a great fit for someone with ambition to grow into a more strategic, business-facing position over time. Key Responsibilities Act as the primary escalation point for complex technical issues, providing expert-level support and guidance - Diagnose, troubleshoot and resolve Level More ❯

Leatherhead * Up to £25,000 * Pension * Parking * Hybrid after training * 22 days holiday * Excellent opportunity, suited to a graduate looking for a professional career in IT support. Full training will be given. This role involves troubleshooting software and hardware issues, maintaining computer networks, and providing support for various operating systems. Duties Responsible for providing frontline technical support … levels are effectively maintained Resolve queries immediately where possible, or manage them through to resolution Produce required internal and customer-facing reports and documentation Prioritise, monitor progress , and escalate support issues with customers and suppliers as required Assist the Operations Manager with customer support activities Provide out of hours support in line with the agreed schedule Develop … Microsoft Office (Excel, Word, PowerPoint) My client is committed to supporting the professional development of their employees. As a trainee, you will receive comprehensive training in various areas, including IT, Project Management, Cyber Security etc... As you progress in your role, you will have opportunities to take on more responsibility and work on more complex projects. More ❯