2 of 2 IT Support Analyst Jobs in Surrey

IT Support Analyst - 2nd line. Are you currently looking to secure your next opportunity within I.T? Perhaps you have experience in First/Second Line Support, Application support or a Software support engineer. Alternatively, you may be a graduate or equivalent within IT/Computer Science/Business Intelligence looking for the right … opportunity to develop your skills further. Our client based are looking for an Internal IT Support Analyst to join their established I.T team. Job Type: Contract to Perm Location: Surbiton Salary: Hourly equivalent of 28,000 - 30,000 per annum. Role Type: Office Based - Hybrid working once fully trained Hours: 40 per week - Mon -Fri Holiday … days Job Role Internal IT Support across multiple sites and departments Adhering to the ITIL standards Resolving software incidents in line with KPIs Provide remote desktop support Ensure support request 'tickets' are opened, updated and closed as efficiently as possible Software & network analysis, diagnosis, troubleshooting & debugging Active Directory Administration Managing NTFS Permission Smart ticketing expert Telephone More ❯

Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer/Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who’s ready to step into a leadership-focused position. Office based full time. This opportunity … who enjoys mentoring others, improving processes, and playing a crucial role in service delivery. You’ll take ownership of day-to-day operations on the service desk, guide and support your team, and act as the main escalation point for more complex technical issues. In addition to the core support responsibilities, this role offers a clear development path … into an IT Service Manager (ITSM) role as the business continues to scale. It's a great fit for someone with ambition to grow into a more strategic, business-facing position over time. Key Responsibilities Act as the primary escalation point for complex technical issues, providing expert-level support and guidance - Diagnose, troubleshoot and resolve Level More ❯