ITSupportEngineer – Andover My customer is on the lookout for an ITSupportEngineer to help support their ITSupport team. The Engineer must have basic Networking and strong Microsoft Office Suite experience. The ITSupportEngineer would help with any 1st and some 2nd line … issues and be the intermediary between the business and the outsourced IT team. The ITSupportEngineer is required on site in Andover. Key Responsibilities of the ITSupportEngineer Provide first-line support to office users for issues related to: Password resets. Active Directory (AD) and Azure authentication. Microsoft Office suite … Outlook, Teams, and SharePoint). Install and configure approved software applications. Manage and assign administrative access rights as per company policies. Escalate complex technical issues to the outsourced IT team when necessary. Serve as the intermediary between factory users and the outsourced IT team. Support basic TCP/IP networking and troubleshoot connectivity issues. Assist with firewall More ❯
ITSupportEngineer – 1-month contract - Hampshire My Customer is looking for an experienced ITSupportEngineer to help resolve issues up to 2nd line. The Customer is currently rolling out a PC replacement programme, so they are looking for an extra pair of hands to support this project as well as support 1600 users across 50 sites with any technical issues up to 2nd line. ITSupportEngineer - Technical Skills/Experience required: Prior experience within an ITSupport/2nd Line role Windows 10/11 – Administration and Support Microsoft 365 – Administration and Support Perform Windows OS troubleshooting, desktop/laptop imaging, and … tech-ready. Microsoft EUC Stack – Intune, SCCM, etc. Experience with ticket management systems Travelling to various sites in the area A vehicle and valid UK driver’s license The ITSupportEngineer is required to be onsite in Eastleigh, 5 days a week for the duration of the 1-month contract. This ITSupportEngineerMore ❯
ITSupportEngineer Location: Basingstoke Salary: £26,000 + 4% pension I'm working with a client in Basingstoke who is looking to add an ITSupportEngineer to their team. This role will suit someone who enjoys hands-on ITsupport, working directly with users, and keeping systems and equipment running … smoothly. The role will involve: Providing user support via the service desk, both remotely and in person Issuing, repairing, and tracking IT equipment for starters and leavers Maintaining and updating Active Directory and M365 Monitoring backups and escalating issues when needed Troubleshooting hardware and software problems (laptops, PCs, printers, scanners, switches, browsers) Liaising with third-party suppliers for … equipment repairs and support What they're looking for: Experience in ITsupport with strong troubleshooting skills Ability to communicate clearly with both technical and non-technical users Good knowledge of Active Directory, software deployment, and PC hardware Organised and proactive, with a calm approach under pressure A customer-focused mindset with a positive, can-do attitude More ❯
ITSupportEngineer - Basingstoke £31,000 - £33,000 Windows, Microsoft, This is an Onsite Position. I have a fantastic new opportunity for a talented ITSupportEngineer to join an award-winning technology company who develop market leading security solutions for the financial services sector. A great company culture, innovative solutions and a highly … talented team have aided in this company being the first-choice solutions vendor to some of the UK's most prestigious financial technology projects. It's a great place to work where you will learn, develop and feel constantly challenged professionally. This role will involve troubleshooting problem areas (in person, by telephone, messaging, or email) in a timely and … SLA's * Ensure triage of tickets is performed to a high standard so that tickets are prioritised correctly, and trends can be successfully identified * Ensure tickets assigned to the ITSupport team are prioritised, with actions to resolve or fulfil tickets scheduled promptly and our customers are kept regularly updated in line with team KPI's. * Perform 1st More ❯
Southampton, Hampshire, South East, United Kingdom
Spectrum It Recruitment Limited
ITSupportEngineer Southampton HQ 4 On, 4 Off Working Pattern We are looking for an experienced ITSupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk … team to help keep faults and problems to a minimal level. Responsibilities Provide an IT help desk service for the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email … inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role, you'll need: To have a broad understanding of Infrastructure, specifically covering: an understanding of systems management tools and platforms, remote access solutions, operational reporting tools and log management systems. An understanding of corporate systems including: email More ❯
ITSupport & Security Engineer Portsmouth HQ Salary £35,000 - £40,000 Role Overview We are seeking an enthusiastic and motivated ITSupport and Security Engineer to join our team. This role is ideal for someone early in their IT career who has a strong interest in Microsoft technologies and is eager to develop … their skills within a supportive environment. The successful candidate will play a key role in maintaining and securing the IT infrastructure, supporting users, and contributing to the development of the digital strategy of the company. Key Responsibilities Provide ITsupport to internal users across the organisation. Monitor and manage security tools including Microsoft Defender. Assist in the … administration of Microsoft Azure and Power Platform services. Support onboarding and offboarding processes including device setup and user access. Maintain documentation of IT systems, procedures, and security protocols. Collaborate with other departments to understand IT needs and deliver effective solutions. Stay informed about emerging technologies and contribute ideas for innovation. Ensure compliance with data protection regulations and More ❯
ITSupportEngineer Required to join an IT company based in Hampshire this role is paying £150-£200 per day (Inside IR35) Basingstoke - Onsite/Hybrid | 1-month rolling contract We're looking for an ITSupportEngineer to join on a rolling contract basis, providing BAU support across users, devices, and … core systems. The role Provide 1st/2nd line support via the service desk (remote and in person) Manage and resolve tickets within SLA, escalating where needed Build, configure, issue, and return IT equipment (laptops, PCs, printers, scanners) Update and maintain Active Directory and M365 accounts Support starter onboarding and leaver offboarding processes Monitor backups and asset … management tools Liaise with 3rd parties for equipment repair and licensing Skills needed Strong end-user support background, with experience in ticketing systems Good knowledge of Active Directory and Microsoft 365 Confident troubleshooting PC hardware and peripherals Clear communicator at both technical and non-technical levels Able to prioritise and work calmly under pressure *Rates depend on experience and More ❯
You will be responsible for the day to day running and management of the IT helpdesk, the provision and maintain managed services and you will create and resolve ITsupport tickets for customers. Role Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve … ITsupport tickets for customers Resolve 2nd and 3rd line ITsupport requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide ITsupport out of hours for project work Working with teams to … financial acumen and be able to execute and deliver on sales & budgets Administration tasks around back end office and help with lead generation Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This More ❯
Employer description: Birak IT is here to help start ups and small businesses in Hampshire. We’re not focused on global domination. We are focused on bringing the best IT systems at small business budgets and we have IT systems that are reliable. Responsibilities: Be involved in the day to day running and management of the IT helpdesk Provision and maintain managed services Create and resolve ITsupport tickets for customers Resolve 2nd and 3rd line ITsupport requests Resolve 2nd and 3rd line server related issues Maintain a high level of customer satisfaction Perform maintenance tasks for servers and workstations remotely Manage projects relating to experience Provide ITsupportMore ❯
IT Helpdesk Engineer Waterlooville Permanent, Full Time £26,208 Position Overview I am looking for a proactive and skilled Triage Engineer/IT Helpdesk to join a busy helpdesk team based in Waterlooville. In this role, you will act as the initial point of contact for all customer queries. Your responsibilities will include responding to incoming … first-line fixes where possible, escalating issues appropriately, and tracking daily tasks to ensure they are completed within agreed service levels. Key Duties Serve as the first line of support for all incoming incidents and service requests. Carry out initial investigation and troubleshooting of software issues and system errors. Assess and prioritise incidents based on severity and business impact. … a stronger internal knowledge base. Monitor performance logs and system alerts to identify and flag potential issues before they escalate. Escalate critical incidents promptly to management and relevant stakeholders. Support post-incident reviews by helping to identify root causes and suggest preventative actions. Skills & Experience Required Strong customer focus and commitment to delivering a high-quality service. Confident, self More ❯
GROSVENOR HOUSE, 2 GROSVENOR SQUARE, SOUTHAMPTON, England
ZAPPIE COMMUNICATIONS LTD
Zappie Communications are looking for a motivated and curious individual to join the team as a Telecoms Engineer Apprentice. This is an exciting opportunity to kick-start your career in a fast-paced, ever-evolving industry. You’ll work alongside experienced engineers to learn how to install, maintain, and repair telecoms systems. Role The Field Engineer will be … accurate records and reports of completed work Supporting senior engineers and learning from their expertise Attending off-the-job training sessions with our apprenticeship training provider Training Level 3 ITSupport Technician Apprenticeship Standard You will complete a 22-month apprenticeship which includes 25 days at the PETA training centre in Cosham You will be supported every … your PETA Learning & Development Coach After the successful completion of the apprenticeship, there will be an opportunity for the apprentice to stay in a permanent position as a field engineer Apprenticeship Standard Information communications technician (level 3) Training Provider PETA LIMITED Working Week Monday - Friday, 08:00 - 17:00 (45 mins paid lunch break). Expected Duration 1 Year More ❯