Basingstoke, Hampshire, South East, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3 rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are … looking for a Second Line ITSupportEngineer with experience within a Managed Service Provider, NOC or similar external IT Support. We are DISConsulting IT is a young and vibrant IT Managed Service Provider dedicated to serving small and medium-sized enterprises, charities, and … to excellence, we specialize in building, monitoring, and managing a diverse range of networks across the UK. Our goal is to deliver top-notch IT and Telecom services that empower our clients to thrive in today's digital landscape. Join us at DISConsulting IT and embark on an More ❯
RG24, Popley, Hampshire, Sherborne St John, United Kingdom Hybrid / WFH Options
DISConsulting IT Ltd
Job Title: 2nd Line IT Service Desk Engineer Location: Basingstoke, RG24 9RA Salary: £35k + (subject to proven experience and qualifications) Job Type: Permanent - Full Time Progression to: 3rd Line/T3 IT Service Desk Engineer/Project Engineer PLEASE NO AGENCIES We are looking … for a Second Line ITSupportEngineer with experience within a Managed Service Provider, NOC or similar external IT Support. We are… DISConsulting IT is a young and vibrant IT Managed Service Provider dedicated to serving small and medium-sized enterprises, charities, and non … to excellence, we specialize in building, monitoring, and managing a diverse range of networks across the UK. Our goal is to deliver top-notch IT and Telecom services that empower our clients to thrive in today's digital landscape. Join us at DISConsulting IT and embark on an More ❯
Waterlooville, Hampshire, United Kingdom Hybrid / WFH Options
Wild Recruitment
We're looking for an experienced 2nd Line ITSupportEngineer to join our clients dynamic team based in Waterlooville and provide top-tier technical assistance to their clients. Key Responsibilities of an ITSupportEngineer: Resolve escalated technical issues from the 1st Line … Support team across hardware, software, and networks. Perform system troubleshooting, maintenance, and upgrades. Provide exceptional customer service and ensure minimal downtime. Collaborate on IT projects, offering expertise in system design and implementation. Requirements: Proven experience in 2nd Line ITsupport or similar role. Strong knowledge of … Windows operating systems, networking, and hardware/software troubleshooting. Excellent problem-solving and communication skills. What they offer to their ITSupportEngineer: Pension Scheme Private Health care Growth Opportunities Generous Holiday Allowance Special Leave for birthdays and Christmas On-site Parking Casual Fridays HYBRID WORKING!! Take More ❯
providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers. An excellent opportunity has opened within our IT department for an ITSupportEngineer to join us and be based out of our operation in Southampton. Reporting to the … UK IT Service Delivery Team Manager, our ideal candidate will support in running the 24/7 Office Automation support of DP World UK Terminals. They will assist DP World UK employees with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software within … call closures to aid future cases. Install software on desktops, laptops, VMTs, printers and more. Prepare new equipment using Standard Operating Environment (SOE) images. Support both corporate and personal mobile devices. Monitor and maintain backup and restore procedures. Continuously upskill staff on standard hardware and software, with a focus More ❯
Waterlooville, Hampshire, South East, United Kingdom Hybrid / WFH Options
The Workshop
We are seeking an experienced and dynamic Second Line ITEngineer to join a busy helpdesk team, this role serves as a primary escalation point to ensure the resolution of escalated tickets and changes within contracted service levels. They will also be responsible for remediating vulnerabilities and applying … security configurations. You will provide a high level of technical support to a wide range of users, spanning across different industries. The role demands a commitment to resolving complex incidents and requests while contributing to maintenance and project initiatives, enhancing customer platforms and services. Main Duties Handle escalated issues … from first-line support that require a deeper level of technical expertise. Perform advanced troubleshooting of hardware, software, network, and system-related issues. Coordinate with third-line engineers or external vendors when necessary to resolve complex issues. Ensure proper communication and information transfer when escalating issues, providing all necessary More ❯