Role: ITSupportEngineer Location: Preston, Lancashire Salary: £26,000 - £32,000 DOE We are looking for an enthusiastic 1st/2nd Line ITEngineer to join our clients growing team in Preston. The successful candidate will be responsible for providing technical support to internal users. From handling day-to-day support requests … hardware Respond to queries via phone, email and other channels Diagnose technical issues and provide solutions Provide customer service and liaise with other departments Skills and Requirements: Able to support users at a 1st/2nd line base Good knowledge of computer hardware and software Experience with Windows and/or Mac operating systems Laptop, PC, printer support … Directory, Servers, Security Driving Licence and own vehicle If you are interested in this role and have the required skill set, please apply for immediate consideration and interview. Keywords: IT Helpdesk, Technical Support, 1st/2nd line, Customer Support, User support, Problem Solving, IT Technician, ITEngineer In Technology Group Ltd is acting More ❯
offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon. Job Description Salary: £22,308.00 per annum Location: Nelson Working Hours: Monday - Friday 8:30 - 17:00 The ITsupportengineer will be expected to respond to service desk tickets raised by employees, investigate, and close the cases. They will liaise with the IT team leader and all teams across the group to ensure effective ticket resolution. They will take an active interest in continuous service improvement, increasing the service offering towards our users. They will also participate in … project work and general IT activities required by the business. Responsibilities: Troubleshoot customer’s technology within the organisation office environment. Management of the IT tickets within the service desk. Support the business in a range of bespoke applications. Assist with the incident management process, taking ownership and responsibility for tickets through to completion. Imaging and deploying workstations More ❯
Are you an experienced IT professional looking to take the next step in your career? We are currently seeking an experienced ITEngineer to join our team here in Preston. We are an established managed service provider providing IT services across Lancashire since 1999. We are a small but expanding team dedicated to managing IT and communications. We are conveniently located in Riversway - the Preston docks area. We are at an exciting point in our growth and are looking for a new engineer to join our team and grow with us. The ideal candidate will have a number of years of experience in a similar role, with a strong background in IT systems and network management. You must have excellent problem-solving skills and the ability to work well under pressure. Your Duties as ITSupport/Helpdesk Engineer will include : Troubleshooting IT issues both remotely and on-site Installing and configuring IT hardware and software Managing cloud based systems and services Managing and updating documentation More ❯
Connecting Tech Talent with Leading Businesses | Specialising in DevOps, ITSupport and Software Engineering. Location: Office-based Salary: £26,208 (Real Living Wage) Applause IT are looking for a ITSupportEngineer to join the IT team of a dynamic organisation. This position offers a fantastic opportunity to be at the forefront of … ITsupport, ensuring the smooth operation of IT services across the business. As the ITSupportEngineer , you will be the face of the IT department, delivering rapid and effective support across various sites. Your role will be crucial in maintaining operational excellence, providing solutions to support requests via phone, email … service requests promptly, providing courteous and effective support. Diagnose and resolve issues efficiently, documenting solutions for future reference. Configure and install hardware and software, ensuring optimal performance and security. Support the disposal of legacy hardware in compliance with WEEE directives. Communicate effectively with employees at all levels, tailoring technical language for diverse audiences. Skills and Experience Required: Knowledge of More ❯
ITSupportEngineer (SC Cleared) 6 months, Inside IR35 contract - £21.42 per hour Role will require being onsite everyday - office location Blackpool Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities: Manage and respond to ITsupport tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong working knowledge of Windows OS and Office 365 . Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. More ❯
preston, lancashire, north west england, united kingdom
identifi Global Resources
ITSupportEngineer (SC Cleared) 6 months, Inside IR35 contract - £21.42 per hour Role will require being onsite everyday - office location Blackpool Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities: Manage and respond to ITsupport tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal processes. Essential Experience & Skills: Strong working knowledge of Windows OS and Office 365 . Experience with Intel-based hardware and device maintenance. Proven break/fix support experience. More ❯
your help. If you are care-focused and seeking to join a thriving organization, CHEC is your employer of choice! We have an exciting opportunity for a 1st line ITsupportengineer to join us as we continue to expand across the UK. About the role An exciting opportunity has arisen for a dynamic ITSupportEngineer to join our team during our next phase of growth. We are looking for a tech-savvy, forward-thinking individual to bring new ideas and solutions to our ITsupport team. If successful, you will serve as the first point of contact for all ITsupport queries within a well-established private healthcare … our northern region and involve regular site visits. Responsibilities include: Responding to users' software/hardware queries via email or phone Guiding colleagues or clients through actions to resolve IT issues Having prior experience with Microsoft stack and Azure (Cloud Services) Escalating issues to relevant teams when necessary Monitoring and maintaining computer systems and networks Troubleshooting system and network More ❯
days ago Be among the first 25 applicants Direct message the job poster from identifi Global Resources Connecting talent with BioTech and CleanTech start-ups | Cyber, Data and IT specialism | Strategic Talent Acquisition | Architect of Positive Hiring... 6 months, Inside IR35 contract - £21.42 per hour Role will require being onsite everyday - office location Blackpool Join our team supporting a … key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities: Manage and respond to ITsupport tickets for the local hub and surrounding spokes, ensuring SLAs are met. Maintain accurate stock control and asset management, including scanning equipment in and out of hub … locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities to the team leader. Adhere to all site regulations and internal More ❯
21.42 per hour Role will require being onsite everyday - office location Blackpool Join our team supporting a key client site, where you'll play a crucial role in maintaining IT service levels and supporting end users across the region. Key Responsibilities: Manage and respond to ITsupport tickets for the local hub and surrounding spokes, ensuring SLAs … and asset management, including scanning equipment in and out of hub locations. Handle hardware repairs for in-warranty devices and coordinate with vendors for parts, replacements, and returns. Process IT equipment disposals in line with contractual obligations. Replenish IT lockers as needed. Support hardware rollouts, deployments, and break-fix activities. Flag potential service issues or improvement opportunities More ❯
2nd Line ITSupportEngineer (MSP) Location: West Lancs Salary: £27 32k plus Medicash, free parking, + more benefits The Opportunity for you Are you currently working on a service desk, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to contract wins, our client is … looking to add to their service desk team. As an ITSupportEngineer, youll be based in the West Lancs office for an MSP who provide solutions to a range of clients. These have recently won contracts and in turn, needs to grow out their support team. Safe to say theyre heading in the right direction. … and in turn be offered promotions a perfect opportunity for somebody wanting to progress their career. Ideally, wed be looking for someone who has: * Previous experience in either a support desk or customer facing role * Windows Server 11-10 OS & Desktop OS experience * Active Directory & Azure AD * Proven experience troubleshooting and diagnostic experience via logs, tickets and reports * RMM More ❯
and Wednesday) for 4 weeks to start (possibility of extension with 5 days a week shifts) Location - Bredbury Park Way, Bredbury, Stockport SK6 2SN Working with service desk on support tickets. We are looking for a ITsupportengineer who can handle incoming incidents and service requests via our internal ticket system raised through various channels … focus on thorough fact finding to lead customer issues through to completion with clear communication and ownership, this role empowers members of the team to manage issues effectively with support from internal SME's and technical resolver groups. Excellent verbal and written communication skills, able to clearly articulate updates for internal stakeholders and externally for customer updates. Ability to … supporting enterprise network solutions, working alongside vendors and partners to deliver resolution within SLA. Knowledge and understanding of best practice framework(such as ITIL &ISO) for the delivery of IT services If this is something that interests you and posses skills required, please do apply. Thanks No Resumes Found Upload a new resume Job Overview Location: Bredbury Stockport SK More ❯
Our client based in Preston is currently seeking an ITSupportEngineer to join their team in an ITsupport role. This is an excellent opportunity for a technically skilled and customer-oriented individual looking to provide hands-on support across a range of hardware, software, and network issues. Key Responsibilities: Provide first- and … second-line support for users across the business Troubleshoot and resolve technical issues via phone, email, and in person Support and maintain desktops, laptops, mobile devices, and printers Assist with user onboarding, system setups, and routine upgrades Monitor and maintain IT systems and network infrastructure Key Requirements: Strong knowledge of Windows operating systems, Microsoft 365, and basic … networking Effective problem-solving skills and attention to detail Good communication and interpersonal abilities Previous experience in a general ITsupport role is highly desirable This is a great opportunity to join a supportive team in a well-established organisation. To apply and learn more, just click the button! One of the team will be in touch. More ❯
Principal IT are currently working with a successful MSP who are looking for an ITSupportEngineer to join their Technical department. The 1st/2nd Line SupportEngineer will serve as the first point of escalation from 1st/2nd Line Support Engineers, handling more complex client incidents, service requests, and planned … work. You will support a national customer base and internal IT infrastructure, resolving escalated tickets, undertaking routine proactive work, and assisting on project work where required. As ITSupportEngineer your duties will include: Manage tickets through to escalation or resolution Proactive maintenance through monitoring, patch management and administration of customer and internal IT estate. Antivirus monitoring, management and support. Providing technical support to clients via the telephone and the ticketing system. Diagnosing and resolving software and hardware faults. Installing, configuring, and supporting desktops and laptops. Supporting users and their devices. Educating clients in how to use our supported systems. Escalating unresolved tickets to 2nd & 3rd Line Support Engineers when required. More ❯
a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to their team. As an ITSupportEngineer, you’ll be based in the Lancaster office for an MSP who support nearly 300 clients. Our client has recently won contracts and in … turn, needs to grow out their tech team. Safe to say they’re heading in the right direction. This MSP is looking for a Microsoft bias engineer who is looking for the next step in their career. This role consists of around 50% ticket work and 50% project work. It’s a fluid environment so we will need … their members of staff start out as an apprentice and work their way up to shareholder! You will be working in a team of 6 alongside other analysts fixing IT issues from external customers to ensure their businesses can run smoothly. You will be working in a busy office environment and will have to be customer focused and able More ❯
ITSupportEngineer (MSP) Lancaster £27 - 32k plus private health + more benefits The Opportunity for you Are you currently working at 2nd line, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to their team. As a … nd line ITSupportEngineer, youll be based in the Lancaster office for an MSP who support nearly 300 clients. Our client has recently won contracts and in turn, needs to grow out their tech team. Safe to say theyre heading in the right direction. This MSP is looking for a Microsoft bias engineer who … their members of staff start out as an apprentice and work their way up to shareholder! You will be working in a team of 6 alongside other analysts fixing IT issues from external customers to ensure their businesses can run smoothly. You will be working in a busy office environment and will have to be customer focused and able More ❯
ITSupportEngineer (MSP) Lancaster £27 - 32k plus private health + more benefits The Opportunity for you... Are you currently working at 2nd line, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to their team. As a … 2nd line ITSupportEngineer, you’ll be based in the Lancaster office for an MSP who support nearly 300 clients. Our client has recently won contracts and in turn, needs to grow out their tech team. Safe to say they’re heading in the right direction. This MSP is looking for a Microsoft bias engineer who is looking for the next step in their career. This role consists of around 50% ticket work and 50% project work. It’s a fluid environment so we will need someone who isn’t afraid to roll up their sleeves and help the team out. This company strongly encourages the development of their team and is keen More ❯
a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to their team. As an ITSupportEngineer, you’ll be based in the Lancaster office for an MSP supporting nearly 300 clients. Our client has recently won contracts and needs to expand … their tech team. They are heading in the right direction. This MSP is seeking a Microsoft-biased engineer who is ready for the next step in their career. The role involves approximately 50% ticket work and 50% project work. It’s a dynamic environment requiring someone who is proactive and team-oriented. The company encourages team development and … promotes continuous upskilling, offering opportunities for advancement. One employee started as an apprentice and became a shareholder! You will work in a team of 6 analysts, resolving IT issues for external clients to ensure their business operations run smoothly. The role requires customer focus and managing client expectations. If you have hands-on experience in another MSP and can More ❯
ITSupportEngineer (MSP) Lancaster £27 - 32k plus private health + more benefits The Opportunity for you Are you currently working at 2nd line, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to their team. As a … nd line ITSupportEngineer, youll be based in the Lancaster office for an MSP who... More ❯
ITSupportEngineer (MSP) Lancaster £27 - 32k plus private health + more benefits The Opportunity for you Are you currently working at 2nd line, and looking to join a company that offers training, development, and progression? Then this is the job for you. Due to growth, our client is looking to add to their team click apply More ❯