Job Title: Senior ITSupportEngineer Location: Chorley Salary: £32,000 - £40,000 We have an exciting opportunity for a Senior ITSupportEngineer/3rd Line SupportEngineer to join a growing, friendly and dynamic support team providing remote support to Businesses across the UK. The Role of Senior … ITSupportEngineer Providing 2nd/3rd line technical support across our customer base via phone or email. Record and update all incidents and problems thoroughly through the company's ITSM system Take ownership of all support tickets whilst adhering to first response and fix SLAs as part of the support procedure Communicate effectively … to ensure swift resolution at both technical and end user level Maintain elevated levels of customer service for all support queries. Maintain accurate resolution documentation in our knowledge base repositories Train and mentoring our 1st line team to ensure a build-up of their knowledge Liaise with 3rd party solution providers and develop excellent working relationships Proactively involved in More ❯
Skelmersdale, Lancashire, North West, United Kingdom
Coaction Recruitment Limited
Senior ITSupportEngineer £35,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (+birthday and bank holidays), and excellent training & development plans etc. We are looking for a skilled Senior ITSupportEngineer to join our leading client, a very successful and ambitious ITsupport and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior ITSupportEngineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities to maximise your technical and professional progression. The Senior ITSupportEngineer will focus on escalated support … storage systems (SAN/RAID). Essential skills: - Strong communication skills - MS365 - Excellent troubleshooting ability - Windows Server - Virtualisation technologies - Networking This is an excellent opportunity for the successful Senior ITSupportEngineer as the projected growth of this company could significantly accelerate your rise up the career ladder. If you are interested, please click the "apply now More ❯
Senior ITSupportEngineer £35,000 to £40,000 basic salary per annum plus benefits including bonus, pension, medical scheme, 23 days holiday (birthday and bank holidays), and excellent training & development plans etc. Check below to see if you have what is needed for this opportunity, and if so, make an application asap. We are looking for … a skilled Senior ITSupportEngineer to join our leading client, a very successful and ambitious ITsupport and solutions provider headquartered in Skelmersdale, on a permanent basis. The Senior ITSupportEngineer will be joining a thriving business that really value their staff and provide excellent career development and training opportunities … to maximise your technical and professional progression. The Senior ITSupportEngineer will focus on escalated support cases but will also see plenty of opportunities to get involved in project work. This position will gain exposure to a wide range of technologies including networking (switching, VLANs, wireless), firewall and security solutions, virtualisation platforms, Windows Server and More ❯
ITSupportEngineer Role: ITSupportEngineer Location: Trafford Park, Greater Manchester Salary: £26,000 - £31,000 Are you looking for more varied work, sick of sitting in an office all day, every day? I am working with one of the UK's best IT Solutions providers leading their search for an ITSupportEngineer who can assist with supporting their customers within the education sector both remotely as well as on site.The MSP that you will be working for are an incredible outfit with some superb training plans and facilities, and have a really good bunch of Engineers who are very tight knit, you will get truly looked after … as occasionally supporting these in person. Benefits: * Bespoke system training* Microsoft certs paid for* Free parking* Pension Scheme* Fuel Expenses What You'll Do: * Deliver 1st/2nd Line SupportITSupport to schools/education customers.* Manage and enhance IT systems, networks, and infrastructure for optimal performance.* Conduct on-site visits across the North West More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Adria Solutions
Senior ITSupportEngineer – Manchester City Centre – £40–50K Our client is a well-established organisation with a long history of providing valuable products and services to its customers. They are now looking for an experienced Senior ITSupportEngineer to join their central office team in Manchester City Centre. This is a fantastic … opportunity for a motivated IT professional to take on a role with both hands-on technical responsibilities and the chance to contribute to strategic IT initiatives. Key Responsibilities Provide senior-level ITsupport across HQ and over 100 remote branches across the UK. Take ownership of complex technical issues and ensure timely resolution. Work closely with … business stakeholders to deliver effective technical solutions aligned with wider objectives. Contribute to shaping the organisation’s infrastructure and technology roadmap. Mentor and support junior IT team members in their professional development. Collaborate with external suppliers, outsourced development teams, and managed service providers. Maintain and upgrade the IT estate to ensure systems remain secure, reliable, and up More ❯
care focused and looking to join an organisation that is thriving on success, then CHEC is your employer of choice! We have an exciting opportunity for an 1st line ITsupportengineer to join us as we continue to expand throughout the UK. Main duties of the job An exciting opportunity has arisen for a dynamic ITSupportEngineer to join the team as we embark onto our next stage of continued growth. We are looking for a tech savvy, forward thinking individual to bring new ideas and resolutions to our ITsupport team. If successful, you will serve as the first point of contact for all ITsupport queries … Disclosure and Barring Service (DBS). Job description Job responsibilities Respond to users software/hardware queries via email or phone Talk colleagues or clients through actions to resolve IT issues Prior experience with Microsoft stack and Azure (Cloud Services) Escalate issues to the relevant teams when necessary Monitor and maintain computer systems and networks Troubleshoot system and network More ❯
1st Line SupportEngineer Preston city Centre with parking Permanent upto £26k Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a graduate with IT related degree or qualified via a minimum of … years IT related work experience. We are on the lookout for a dedicated ITSupportEngineer on a permanent basis. As an ITSupportEngineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact … hardware and software issues. Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges. System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance. User Training: Offer training sessions and create user documentation to help our team maximise their technology use. Collaborating: Work closely with other departments to More ❯
1st Line SupportEngineer Preston city Centre with parking Permanent upto 26k Adecco are privileged to be recruiting on behalf of this nationally recognised company. Full training is available but you will need to be passionate about technology and helping others? This role would suit a graduate with IT related degree or qualified via a minimum of … years IT related work experience. We are on the lookout for a dedicated ITSupportEngineer on a permanent basis. As an ITSupportEngineer, you'll be the go-to tech guru, ensuring systems and hardware equipment runs smoothly and efficiently. Providing Technical Support: Serve as the first point of contact … hardware and software issues. Troubleshooting: Identify, diagnose, and resolve technical issues, from basic user problems to more complex network challenges. System Maintenance: Conduct regular maintenance and updates on our IT infrastructure to ensure optimal performance. User Training: Offer training sessions and create user documentation to help our team maximise their technology use. Collaborating: Work closely with other departments to More ❯
Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house ITSupport position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that … Create and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in ITsupport for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You More ❯
My client based in Blackburn has an urgent requirement for an ITSupportEngineer to join on an initial 12 month contract with possible extensions thereafter. This is a fantastic role and company name to get on your CV helping you progress with your IT career. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting - PC, Laptop and Printer hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. More ❯
Ribchester, Preston, Lancashire, England, United Kingdom
Be-IT Resourcing
Are you a Service Desk Engineer looking to take on a new challenge? Would you like to work with a growing MSP delivering 1 st class customer service and technical support to a broad base of customers across the UK? You will work in a hybrid fashion, on average 3 days per week at home, with 2 days More ❯
Launch Your Cyber Security Career - Job Guaranteed! Cyber attacks are rising, and companies need skilled professionals now more than ever. With Newto Training’s Cyber Security Career Programme, you’ll gain 4 top certifications (Azure Fundamentals, CompTIA Security+, CompTIA CySA+ More ❯