ITSupportEngineer Days of Work: Monday to Friday, 37.5hrs a week Location: Dual site – Barrow Upon Soar, Glenfield The Role To be the first point of contact for all ITsupport queries and provide responsive, user-friendly assistance across the business. You’ll play a key role in maintaining the day-to-day operation … of our IT systems. Your responsibilities will include managing user accounts and permissions, setting up and troubleshooting hardware and software, and helping to ensure our IT environment is secure, efficient, and fit for purpose. Your responsibilities will include: • Act as the first point of contact for all ITsupport queries. • Log, prioritise, and resolve support tickets promptly and professionally. • Provide ITsupport to staff in person and remotely. • Set up new starters and manage leavers, including accounts and access. • Manage user accounts and permissions (Active Directory, Microsoft 365). • Troubleshoot and resolve issues with desktops, laptops, mobile devices, printers, and meeting room equipment. • Set up and configure IT hardware, including computers More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Oscar Associates (UK) Limited
Role I have partnered with one of the UK's fastest growing retailers on their search for an ITSupport Engineer. With an excess of £2 Billion in revenue the company is on an upward trajectory and continue to go from strength to strength. Due to growth, they now have a requirement for an IT professional who … is experienced with Office 365, Active Directory, Networking and Windows Server to join their close-knit ITSupport team. This opportunity will give you the opportunity to work within a close-knit team where you will be given exposure to several cutting-edge technologies including Office 365, Windows Server, Active Directory, Networking and VMware. You will be responsible … for providing 1st line support to business users and evenutually bridge onto a range of project work. This role will also offer training and development opportunities. Role Requirements Windows Server Office 365 Active Directory Basic Network Principles Excellent Personal Skills Excellent Communication The Company A market leading retailer with a fantastic reputation globally. They have a very close-knit More ❯
Leicester, England, United Kingdom Hybrid / WFH Options
Central England Coop
What will you be doing? Joining us as IT Operations SupportEngineer Manager, you’ll be overseeing an IT technical team responsible for ensuring all end-user devices are updated and compliant. You’ll be helping to provide a best-in-class IT Service function; providing effective and efficient technology, solutions and services for our … any potential opportunities for improvements. Your responsibilities will include: Ensuring availability, performance, security and resilience of all end-user devices including POS, Networking equipment, applications and services Management of IT projects related to end-user devices Making sure all devices are up to date, licenced and compliant with the latest security and operational standards. Standardize device configurations Additionally, you … documentation relating to device management processes and standards. How will I know if I am right for this role? This role would suit someone who is experienced in managing IT teams responsible for end-user devices. You’ll bring a strong understanding of device management, patching cycles and compliance requirements. Experienced with maintaining critical services (such as POS, Desktop More ❯