1 to 25 of 32 IT Support Engineer Jobs in London

IT Support Engineer An exciting opportunity has become available for an IT Support Engineer with the International Headquarters IT department at one of the largest voluntary organisations in the world, with a presence in over 134 countries. If you have the IT ability to solve problems and are proactive, innovative and enjoy … supporting people... then apply today! Position: VAC0143 IT Support Engineer Location: London (office-based with a chance to have a flexible working day only after probation) Hours: Full-time, 35 hours per week Salary: £40976.48 plus travel to work allowance up to £3,800 pa Contract: Fixed term of two years Benefits: Contributory pension scheme; generous travel … Date: 23/11/2025. Please note that this role may close sooner than advertised. About the Role As a member of the wider Service Delivery Team, the IT Support Engineer is responsible for the timely resolution of first line incidents and ensuring service requests are resolved within SLA. You’ll work within the Service Desk More ❯

2nd Line IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. *Must be Eligible to work in the UK. *Education Sector experience preferred* Leading School is seeking to secure a 2nd Line IT Support Engineer. The role holder will support Teachers & Students - up to 90 end users. … An external MSP will provide 3rd Line Support - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set … up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging of Workstations & Laptops. Maintenance of IT Systems, Network & Communications Infrastructure on a day-to-day basis. Managing end-user hardware provisioning, updates, security, connectivity. Supporting Infrastructure Network Switches, Domain Controller & Firewalls. Managing 3rd Party Suppliers - ensure cost efficient procurement of More ❯

IT Support Engineer Location: London (onsite five days a week) Salary: £28,000-£40,000 About the Role We are looking for a talented and motivated IT Support Engineer who is passionate about technology and enjoys helping people solve problems. You will be the go to person for a variety of clients, delivering both … remote and on-site support while ensuring every interaction leaves a positive impression.As the IT Support Engineer , one day you could be resolving a complex networking issue and the next you might be setting up a new cloud environment or assisting with infrastructure improvements that keep businesses running smoothly. You will work as part of a … close and supportive team that values collaboration, technical excellence and genuine customer care.Technical Requirements for the IT Support Engineer: The ideal IT Support Engineer will have hands-on experience and confidence working with the following technologies and concepts: Office 365 administration and support Veeam for backup and disaster recovery Strong understanding of network More ❯

IT Support Engineer – Spider are advertising on behalf of an established Managed Services Provider (MSP) , who are looking for an IT Support Engineer to join their team in Crouch End, North London in this permanent, full-time opportunity. About them: They are an experienced MSP offering tailored IT services with a strong focus … on client satisfaction. With over 20 years of experience, they support a diverse range of clients - from local charities and schools to large enterprises - through reliable solutions and exceptional support from a skilled, dedicated team. Fantastic company package includes: Salary: Competitive salary ranging from £28,000 – £34,000 per annum depending on experience. Holiday: 21 days, plus bank … holidays (increasing each year up to 25 days) Other: Professional development support with clear growth opportunities, within a friendly and inclusive working culture that promotes regular team socials and a supportive atmosphere. About the role: As an IT Support Engineer , you’ll be a key part of the technical operations team, providing both on-site and More ❯

1st Line IT Support Engineer An excellent opportunity for a proactive and customer-focused 1st Line IT Support Engineer to join a dynamic technology team supporting clients across cloud, network, and desktop environments. If you’ve also worked in the following roles, we’d also like to hear from you: IT Technician, Service … Desk Analyst, Technical Support Engineer, IT Helpdesk Analyst, IT Support Specialist. SALARY: £28,000 - £34,000 per annum DOE + Benefits (see below) LOCATION: Hybrid. Working 3 days from the City of London office (Faringdon/Chancery Lane EC1N) and 2 days from home JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week … Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a 1st Line IT Support Engineer to provide first-class technical support and customer service within a fast-paced managed services environment. As a 1st Line IT Support Engineer you will troubleshoot a variety of hardware More ❯

IT Support Engineer – 3-month contract – London My Customer is looking for an IT Support Engineer that will play a key role in providing high-quality technical support to internal employees across multiple platforms and devices (Windows, Mac, Android). The IT Support Engineer will act as the main escalation … the Service Desk, this individual will deliver expert troubleshooting and in-person assistance, ensuring smooth, secure, and reliable end-user technology experiences across the organisation. Key skills from the IT Support Engineer : Previous experience in IT Support, Desktop Support, or End User Computing (Level 2/3). Strong background supporting both Windows and … management for iOS and Android Familiarity with ITSM tools such as ServiceNow or Freshservice. Good understanding of endpoint security, MFA, encryption, and data protection practices. Key responsibilities of the IT Support Engineer: Serve as the senior escalation contact for complex or unresolved incidents passed on from the Service Desk. Deliver prompt and professional in-person support More ❯

IT Support Engineer Fenchurch Street 3-month Contract My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It s a friendly, service-driven environment … where IT support meets customer care. You ll assist users with device issues, software troubleshooting, connectivity problems, and account support. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line technical support to users across the business. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring … a smooth onboarding experience. Manage and resolve an excess of IT support tickets in a timely manner. Configure, deploy, and support end-user devices. IT Support Engineer Experience/Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support More ❯

IT Support Engineer – Fenchurch Street – 3-month Contract My client is looking for an IT Support Engineer to provide Tech Bar support, delivering an excellent on-site user experience. The successful candidate will offer approachable, face-to-face technical assistance to staff across the business. It’s a friendly, service-driven environment … where IT support meets customer care. You’ll assist users with device issues, software troubleshooting, connectivity problems, and account support. Key responsibilities of the IT Support Engineer: Provide 1st and 2nd line technical support to users across the business. Manage and resolve walk-up requests, ensuring timely and effective service. Onboard new starters, ensuring … a smooth onboarding experience. Manage and resolve an excess of IT support tickets in a timely manner. Configure, deploy, and support end-user devices. IT Support Engineer Experience/Technologies: Proficiency with the Microsoft stack, including Office 365 (administration and support). Hands-on experience with Active Directory (user account management and support More ❯

IT Support Engineer | 2 Month Contract | Central London My client is looking for an IT Support Engineer to manage BAU workload and provide 1st and 2nd line support. The ideal candidate will be personable with a professional passion for providing high quality IT support services. Key responsibilities of the IT Support Engineer: - Provide 1st and 2nd line support to end users. - Troubleshoot and resolve issues related to M365, Active Directory and Windows 11. - Assist with onboarding/offboarding processes and general system maintenance. - Providing support with additional IT projects. - Setting up devices. IT Support Engineer Experience/Technologies: - Understanding of Windows 10/… operating system – Administration, support and builds - Microsoft Stack including Office 365 and Intune – Administration and support - Active Directory – Administration and management - Using ticketing system to respond to portal requests – User support - Joiners Movers Leavers experience. The successful candidate will be required to work 5 days a week onsite in Central London. Apply now to speak with VIQU More ❯

WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus … problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT Support Engineer Responsibilities: You’ll … be the face of our technical support service—resolving issues in person and remotely while maintaining outstanding customer satisfaction. Your day-to-day will include: Delivering Tier 1 & Tier 2 technical support professionally and efficiently Troubleshooting issues remotely and on-site, escalating to Tier 3 when needed Owning and resolving queries within agreed SLAs Managing your ticket queue More ❯

Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills is required to provide onsite deskside technical support for a well-established IT Services Company based in the City of London. WORK WITH THE LATEST CLOUD SERVICES AND TECHNOLOGIES This role is focusing on … TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineer who is a technically minded team player with good IT troubleshooting and user facing skills. As the Onsite IT Field Support Engineer you will act primarily as an onsite engineer for a set of clients and work closely with technical leads, account managers and other tech teams to deliver an IT vision which future proofs client systems. Working as the Onsite IT Field Support Engineer you will be supporting clients onsite on a regular More ❯

2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five years, with … still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. Manage incidents and problems … escalated from 1st Line Engineers. Deliver high-quality support to both internal and external customers. Offer solutions or workarounds while ensuring customer SLAs are met and escalating concerns when necessary. Prioritise, document, and resolve tickets according to agreed service levels. Maintain and develop the team’s knowledge base, sharing information to improve support. Record accurate time entries using Autotask. More ❯

2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five years, with … still working there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. Manage incidents and problems … escalated from 1st Line Engineers. Deliver high-quality support to both internal and external customers. Offer solutions or workarounds while ensuring customer SLAs are met and escalating concerns when necessary. Prioritise, document, and resolve tickets according to agreed service levels. Maintain and develop the team’s knowledge base, sharing information to improve support. Record accurate time entries using Autotask. More ❯

1st Line Support Engineer Up to £28,000 DOE London I am recruiting in London for a 1st Line Support Engineer for a award winning IT Managed Service Provider (MSP). You must have 1-2 years experience within an IT Support role within an IT MSP, along with either AZ … or SC-900 As a 1st Line Support Engineer you will take a supporting role in the management and resolution of the customers technical issues, as well as taking a proactive stance in improving the managed services delivered through additional company services and effective problem management. 1st Line Support Engineer Benefits: Hours: 7.5 hours a day … team nights out/events, monthly games night with pizzas and breakfast on Wednesdays! Exams towards certifications relevant for your role fully paid for by my client! 1st Line Support Engineer Experience: MSP background 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity More ❯

This is an exciting opportunity to work with a dynamic and growing education-focused IT Managed Service Provider (MSP). MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 31 are still with the company! This role is based full-time at a leading independent school in Beulah Hill … London (SE19). Role Profile: Job title: Lead IT Support Engineer Reports to: Service Manager Hours: 37.5 hours per week, 8:00–16:00 with 30 minutes unpaid lunch Salary: £37,000 - £38,500 per annum Lead IT Support Engineer - Job Purpose Manage and maintain all IT systems so that teachers, students, and … staff can use technology safely, securely, reliably, and productively. What You’ll Be Doing Day-to-Day Ensure all IT services (local and remote) and devices necessary for the day-to-day running of the school are available and in good working order. Ensure all IT users have secure and appropriate access to IT systems. Ensure all More ❯

Part Time | M365 IT & Security Support Engineer | £300 - £350 | Outside IR35 | Onsite We’re recruiting an experienced M365 IT & Security Support Engineer to assist our client through a busy transitional period. This 2-month contract is determined as Outside IR35 and offers a daily rate between £300 - £350 per day. This part-time position … days per week) requires onsite attendance in central London on all working days.The successful candidate will work closely with the IT & Security Manager to reduce ticket backlog, coordinate with the MSP and wider business, and deliver hands-on 2nd to 3rd line support across infrastructure, Microsoft services, and security operations. Key Requirements Support IT & Security Manager … with hands-on technical troubleshooting tasks Proactively clear backlog of 2nd–3rd line IT support tickets and administrative duties Administer M365 tenant, Entra ID, Exchange, SharePoint, Defender platforms Manage SharePoint permissions, documentation, and 'joiner-leaver-mover' processes Coordinate effectively with MSP and wider business, handle vendor management Roll out security policies, review permissions, and manage user access Support More ❯

2nd Line IT Support Engineer. £40k + Benefits Package. Chiswick, London. Permanent. Onsite - Monday to Friday - 8.30am to 4.30pm. Must be Eligible to work in the UK. Education Sector experience preferred Leading School is seeking to secure a 2nd Line IT Support Engineer. The role holder will support Teachers & Students - up to 90 end users. … An external MSP will provide 3rd Line Support - the role holder will also partner with the external MSP. This is a standalone role at the School. Role: 2nd Line Support - Support Teachers & Students - up to 90 end users. Configuration of - MacOS, iPad OS, Chromebooks & Windows 11. Google Workspace for Education - Administration. MDM - JAMF or Intune etc - Set … up Mobile Devices. Support IT devices in Classrooms - smart boards, projectors, printers, audio visual devices, etc. Imaging of Workstations & Laptops. Maintenance of IT Systems, Network & Communications Infrastructure on a day-to-day basis. Managing end-user hardware provisioning, updates, security, connectivity. Supporting Infrastructure Network Switches, Domain Controller & Firewalls. Managing 3rd Party Suppliers - ensure cost efficient procurement of More ❯

IT Support Engineer - Orpington - On-site with occasional travel to customer sites - £28k - £35k FryerMiles are delighted to be working with an award winning, integrated solutions provider to assist with their recruitment of an On-site L1 & L2 Engineer. Specific responsibilities include: Support customers on-site via email, phone or ticketing system Overseeing technical support … be resolved remotely Acting as the initial point of contact for diagnostics, incident logging and configurations Contributing to log all calls via a ticketing system Provide out-of-hours support on-site to customers as and when required Ability to create reports and document issues whilst escalating when required Liaising with senior teams for complex issues and learn the … troubleshooting steps for new users Allocate complex issues to the relevant teams Experience/Qualification: 1-2 years in a proven background in IT support and managed service delivery CompTIA A+, Network A+ or Microsoft Certified Experience with remote support tools and ticketing systems Proficient in Windows operating systems, Active Directory, Office365 and Networking Excellent understanding in More ❯

Are you a confident and customer-focused IT Support Engineer ready to take the next step in your career? We’re looking for a talented and proactive Level 2 IT Engineer who’s eager to grow into Level 3 responsibilities , with full training, mentorship, and professional certifications provided. You’ll join a highly focused, friendly … and constantly exploring new technologies. You’ll be supporting a combination of Blue-Chip Exclusive Companies in London and high-profile Health Care Providers across England , delivering high-quality IT support and solutions. This is a hands-on, varied role involving a mix of helpdesk support , remote troubleshooting , and on-site client visits . Typical responsibilities include … Managing helpdesk tickets and providing remote desktop support. Visiting client sites across England to resolve IT issues & new installs Troubleshooting hardware, software, and network problems. Setting up and maintaining Internet routers and UniFi access points . Conducting Wi-Fi surveys and optimising wireless coverage. Running and terminating CAT6 cabling where required. Assisting in IT projects, installations, and infrastructure More ❯

IT Support Engineer (Resolver Group) Active Directory/O365/MDM/Networking Rate: £200/day (Inside IR35) Location: London - Onsite, 5 days per week We're working with a well-regarded government body seeking an experienced IT Support Engineer to join at the Resolver Group level. You'll be supporting a broad … range of IT infrastructure, including user management, account administration, mobile device support, networking, cloud services, end-user computing (EUC), and some legacy systems. What We're Looking For: Proven experience in technical support roles. Understanding of virtual desktop environments and cloud services. Experience with Mobile Device Management (MDM). Strong troubleshooting and problem-solving skills. Experience managing … support queues. Excellent communication and teamwork skills. Technical Skills: Office 365 - Teams, SharePoint, Distribution Lists, etc. Active Directory . MDM and MFA (Multi-Factor Authentication). EUC - Desktops, Printers, etc. Networking - Wi-Fi, connectivity, etc. If this aligns with your experience, please apply with an up-to-date copy of your CV and we'll be in touch to More ❯

2nd Line IT Support Engineer London Bridge, SE1 Hybrid (1 week office/1-week WFH) £38,000 £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They re all about great service, teamwork and continuous improvement … and they re looking for a talented 2nd Line IT Support Engineer to join the journey. What You ll Do: You ll be the friendly face and trusted problem-solver for clients keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and … managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements and contributing to IT projects and rollouts What You ll Bring You re confident, curious and customer-focused, with: Strong hands-on experience with Windows 10/11 and macOS Solid understanding of More ❯

2nd Line IT Support Engineer London Bridge, SE1 – Hybrid (1 week office/1-week WFH) £38,000 – £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork and continuous improvement … and they’re looking for a talented 2nd Line IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and … managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring You’re confident, curious and customer-focused, with: Strong hands-on experience with Windows 10/11 and macOS Solid understanding of More ❯

2nd/3rd Line IT Support Engineer – Shoreditch - £45,000 + Great Opportunity! Role: 2nd/3rd Line IT Support Engineer Location: Shoreditch Salary: £40,000 - £45,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Islington who are looking to expand their team! This position comes as part … and much more. Again, technical skills are a must, but we are looking for someone who can take ownership of a position and always looking to step up their IT career! Please do not waste any time and apply below, we are moving fast with this vacancy! Benefit Package: ** Pension scheme ** Private Healthcare ** Working with the latest technology in More ❯

Robert Half have partnered on an exclusive basis with a growing SME in the Cyber Risk space to support their continued growth. I am seeking a proactive and customer-focused IT Support Engineer to join my clients' dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure … the smooth operation of our IT infrastructure. This role requires strong problem-solving skills, excellent communication abilities, and a passion for technology. Key Responsibilities Provide first and second-line technical support to end-users in-person, by email, and over Zoom. Diagnose and resolve hardware, software, and network issues on desktops, laptops, printers, and mobile devices. Install, configure … and maintain operating systems, applications, and IT equipment. Monitor and maintain IT systems, including backups, antivirus, and security updates. Document issues, solutions, and processes in our IT knowledge base. Escalate complex problems to senior IT staff. Assist with onboarding and offboarding of employees, including device setup and account provisioning. Ensure compliance with company IT policies More ❯

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking … a Technical Projects & Support Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role … and ongoing improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce More ❯