Senior ITSupportEngineer, 2nd Line AND 3rd Line roles Location: Bristol Salary Range: £30000- 55000 + Benefits DOE ??? Your Role: Lead, Troubleshoot, Enable As our Senior ITSupportEngineer , you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops … languages to automate processes. Networking & Security : Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco). Cross-Platform Systems : Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS. Mentorship & Projects : Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation. ?? You'll Stand Out … how (Docker, Kubernetes). Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles ? What We Offer: Growth & Recognition : Structured training, certification support, and career progression. Modern Work Environment : Collaborative culture, flexible working, and access to the latest tools and platforms. Impact & Influence : Be central to key infrastructure projects and security initiatives More ❯
Are you ready to take the next step in your career as a Level 2 ITSupportEngineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company … has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for 3 skilled Level 2 ITSupport Engineers to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues … across a mixed environment. Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM More ❯
3rd Line ITSupportEngineer (Cyber Security) Swansea £35,000 to £45,000 + Company Benefits, Company Bonus & Training Are you an 3rd Line ITSupportEngineer looking to join a proactive company engaged in cyber security, partnered with the best-in-class vendors, providing industry leading solutions, all while using cutting edge technology … whether location or shift pattern, this really is the company to join to take the next step in your career. In this role you will be a 3rd Line ITSupport Engineer. You will be a senior point of escalation for the company, working towards solutions design and working across multiple projects and technology. You will be exposed … to: Microsoft 365, Azure, Veeam, Datto and Fortinet to name but a few. The ideal candidate will have experience in an IT Project role. They will be able to maintain, design or install networks, any client facing experience is also a great boost to applications. They will be able to work independently and possess excellent communication skills. The Role More ❯
Employment Type: Permanent
Salary: £35000 - £45000/annum Company Bonus, Company Benefits, Tra
3rd Line ITSupportEngineer (Cyber Security) Swansea £35,000 to £45,000 + Company Benefits, Company Bonus & Training Are you an 3rd Line ITSupportEngineer looking to join a proactive company engaged in cyber security, partnered with the best-in-class vendors, providing industry leading solutions, all while using cutting edge technology … whether location or shift pattern, this really is the company to join to take the next step in your career. In this role you will be a 3rd Line ITSupport Engineer. You will be a senior point of escalation for the company, working towards solutions design and working across multiple projects and technology. You will be exposed … to: Microsoft 365, Azure, Veeam, Datto and Fortinet to name but a few. The ideal candidate will have experience in an IT Project role. They will be able to maintain, design or install networks, any client facing experience is also a great boost to applications. They will be able to work independently and possess excellent communication skills. The Role More ❯
Llantrisant, Pontyclun, Mid Glamorgan, Wales, United Kingdom
Petrie Recruitment
Contract Type: Agency temp Salary/Benefits: £30-36k salary Job Elements The ITSupportEngineer is responsible for supporting a manufacturing site of about 80 employees for all things IT. This is a 12 month contract with occasional travel to other company offices. To diagnose and resolve software and hardware incidents, including operating systems and … issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. Interacting and working alongside 1st Line Service Desk as required To accurately record, update and document requests using the IT service desk system. To install … and configure new IT equipment. To resolve incidents and upgrade different types of software and hardware To resolve incidents with printers, copiers and scanners To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. To communicate effectively with technical and non-technical colleagues at all levels in the More ❯
Distinct IT is a trusted ITsupport company serving small businesses across diverse industries. Our clients depend on us to deliver resilient infrastructure and rapid, effective solutions—and we're ready to grow our team with someone who shares that responsibility. We’re seeking a 2nd Line ITSupport Field Engineer who thrives on … solutions, and drawing on the rest of our team when needed. The ideal candidate will have experience working in a dynamic MSP environment and delivering high-quality, client-focused support both remotely and on-site. What You’ll Bring Strong problem-solving instincts with the ability to troubleshoot and resolve advanced issues independently , leveraging internal resources when needed Comfortable … Full administration of Office 365 tenants , including Exchange, SharePoint, and user provisioning Working knowledge of Windows Server (Active Directory, DNS, DHCP, file sharing, domain management) Hands-on remote desktop support for printers, email, and connectivity issues Familiarity with VPNs, RDP setups , and remote access principles Experience with networking fundamentals : IP addressing, DNS, router configuration, firewall rules, wireless settings, and More ❯
Llanishen, Cardiff, South Glamorgan, Wales, United Kingdom
Hays Specialist Recruitment Limited
via Umbrella £14.54 per hour via Hays PAYE Work ScheduleMon - Fri 09:00 -17:30Contract Length: 5 monthsWeare seeking a flexible, motivated, and enthusiastic individual to join ourexpanding mobile support team. You will play a key role in delivering ITsupport solutions to a number of high-profile clients across the region.Key Responsibilities: Provide on-site ITsupport … and 11 Microsoft 365 suite Excellent customer-facing and communication skills Ability and willingness to obtain Government and individual customer security clearances Previous experience in hardware break-fix support Certifications or accreditations relevant to ITsupport (e.g., HP or similar) With highly developedinterpersonal skills, you'll have the ability to engage with customers andensure that you provide More ❯