1 of 1 IT Support Specialist Jobs in Birmingham

RT Recruitment is working with a fast-growing business in Birmingham that is on the lookout for a talented and hands-on IT Support Specialist to join their internal tech team. If you thrive on solving problems and enjoy working with users to keep systems running smoothly, this could be your next move. About the Role: You … ll be providing essential first and second-line technical support across the business, helping employees resolve a range of IT issues—from setting up equipment to troubleshooting network problems. What You’ll Be Doing: Responding to support requests via the internal ticketing system Diagnosing and resolving software, hardware, and connectivity issues Installing and configuring laptops, desktops, printers … and phones Managing user accounts and permissions using Active Directory Supporting the onboarding of new staff with equipment and system access Keeping records up to date and contributing to IT documentation Escalating issues to senior technicians when necessary What We’re Looking For: 1 year of experience in a similar IT support role Good knowledge of Windows More ❯