We have an exciting opportunity for a 1st Line ITSupportTechnician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress … and succeed. 1st Line ITSupportTechnician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to … change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line ITSupportTechnician – skills & experience: Minimum of 6+ months of experience in an ITSupport role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience More ❯
Role: 1st/2nd Line ITSupportTechnician Location: Oxford Salary: £30,000 - £40,000 Profile Our client is a forward-thinking Oxford University spin out who combines innovation, research, and usability to empower teams with AI for high-stakes applications. Due to natural growth within the business, they are looking to add a 1st/2nd … Line ITSupportTechnician to their small IT team . Reporting to the IT Manager, this role offers great variety of work on a day-to-day basis and is a fantastic opportunity for the right candidate to learn, develop and grow within a business. You will need to be onsite 5 days a week … in this position. Key Responsibilities The L1/L2 SupportTechnician will provide first and second-level technical support to our internal users in a mixed Windows and MacOS environment. The role primarily involves supporting users with Microsoft 365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction through efficient resolution of More ❯
As a leading technology provider, our client uses the latest technologies to manage and maintain their customers’ IT systems. Operating at the forefront of their industry, they work very closely with a range of schools and colleges and are now looking to recruit an ITSupport Engineer who will be site based at a leading independent school … help people of all levels of technical competence. The role is varied and interesting, working with leading technologies in a school who are investing in enterprise grade infrastructure to support next generation teaching and learning. As an ITSupport Engineer, you will be responsible for resolving all user support issues, as well as administration of the … school’s network and IT systems. To be considered for this role, you must have experience of supporting and administering some of the following technologies: Windows 11, Microsoft Office 365 Microsoft Server 2019/2022 Wired and wireless networks, firewalls and content filters PC’s, Laptops, mobile devices and audio-visual systems Most importantly, as an ITSupportMore ❯