ITSupportTechnician | Redhill | £27,000 - £30,000 Are yu an aspiring IT professional with gained hands-on experience and looking to level up your career within a dynamic, fast-growing Managed Service Provider Do you thrive on solving problems, delighting users, and working with cutting-edge tech in a collaborative environment? This is your chance … MSP role that promises growth, challenge, and variety—right from day one. What’s the Role? You will be the first point of contact for customer queries—providing technical support, troubleshooting, and ensuring their systems are running smoothly. You will act as the bridge between the client and the wider technical team, all while expanding your own skills and … exposure to the world of MSPs. Day-to-Day Responsibilities: Be the front-line hero for customer ITsupport queries via phone and email Log, track, and resolve cases using the ITSM tool Work with technologies such as Microsoft 365, Windows, networking, virtualisation, backups & more Assist in developing knowledge base articles and internal support documentation Escalate issues More ❯
GU10, Boundstone, Surrey, Wrecclesham, United Kingdom
Purple jelly ltd
ITSupport Service Desk Technician (Permanent - Full-time) PurpleJelly is an established and successful IT solutions company based in Farnham, Surrey. As a Managed IT Service Provider, we offer a varied range of dependable, high-quality technical support and IT solutions to our external customer base predominantly centred around Microsoft cloud technologies and … cyber security. We are looking for an enthusiastic and ambitious individual to join our great Service Desk Support team in a busy but relaxed and friendly environment, where you will grow your skills and experiment with new tools, techniques and technologies on a wide variety of networks. You'll be a key member of our team at the forefront … of our technical support service. Your key role responsibilities will be: Develop and maintain good working relationships with clients to promote high level of customer service Logging, prioritisation and escalation of ITsupport issues and requests in line with procedures and SLAs Resolution of 1st line and working towards 2nd line support issues and working with More ❯
Ready to take your ITSupport career to the next level? Our client, a well-established and growing business, is looking for a confident ITSupport Executive to provide hands-on support across their two sites in Redhill. If you're tech-savvy, people-focused, and have solid ITSupport experience, this is … your chance to join a friendly, fast-paced team where career progression and development come as standard. The Role Manage and prioritise all incoming ITsupport tickets, ensuring timely resolution Handle change requests, including user access updates, system configuration changes, & permission adjustments Respond to help requests, providing user-friendly support & troubleshooting for software and application issues Resolve … issue requests, identifying & fixing software faults across the business Provide hands-on support for hardware, including setup, configuration, maintenance, & replacement of laptops, desktops, phones etc Perform system administration tasks such as onboarding new starters, offboarding leavers, & making changes for role transitions Deliver support across two business sites via phone, email, & face-to-face, ensuring minimal disruption to users More ❯
provider in Surrey.They have built an enviable client base over the years and are looking to expand their business and product offerings to their clients. Their dynamic approach to ITsupport and excitement in the industry sets them apart from other businesses in their class! With innovative technologies at their finger tips, the business has diversified with many … new product and service offerings over the years and as such, the need to increase the team has never been more prevalent. The Opportunity: Working as an ITSupport engineer You will be providing 1st and 2nd line support to a diverse network of existing clients You will be the ‘voice’ of the business, the first port … of call to numerous long-standing clients, so the need to be clear, concise and upholding the company’s values is essential As the ITSupport Engineer, you will be providing support over the phone, by email, remote session and onsite as required Working with the company’s internal systems, you will log and update all supportMore ❯
technology career where you can really make a difference. At Princess Alice Hospice, we’re a charity focused on delivering outstanding care to patients, their families, and friends. The ITsupport you provide will directly enable our teams to do just that. You’ll see the impact of your work every single day. About the role: We are … looking for an IT and Digital SupportTechnician to join our Digital & Performance Team. This multi-site role will focus on supporting and coordinating updates to connectivity and technology across our retail estate—nearly 40 shops from Ealing to Dorking, and Egham to Croydon. You’ll work closely with suppliers and colleagues to ensure our shops can … continue generating vital income. You’ll also provide first and second line technical support to users across our main site in Esher, satellite office in Hersham, and retail locations. Day-to-day, you’ll respond to user requests across multiple channels, troubleshoot issues, and deliver practical solutions. You’ll also assist with onboarding new starters, updating equipment, and maintaining More ❯