1 of 1 IT Support Technician Jobs in Wakefield

We have an exciting opportunity for an IT Support Technician to join our well-established client in Wakefield. MFK Recruitment has successfully recruited 42 IT professionals for this well-established company in the past 5 years, 30 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their … team, who are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. IT Support Technician - main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure• To ensure service level agreement standards are met• To promptly complete any admin paperwork and documentation• Keep … accurate records of all site information using IT Service Management tools• Promote best practices and adhere to change control process• Accurately plan and organise a working week• Review scorecard weekly with Team Lead IT Support Technician - skills & experience: • Experience in using Windows Server/Active Directory• Experience in using Office 365 Admin• Exposure to Cloud support More ❯