2 of 2 IT Support Jobs in Abingdon

As an IT Support Specialist , you will be part of the EMEA IT support team, delivering high-quality technical assistance to Revvity end users across the region. You’ll be responsible for resolving hardware and software issues, maintaining IT systems, supporting lab environments, and ensuring top-tier customer service. Key Responsibilities Diagnose and resolve software … and hardware issues (Windows, Office 365, Android, iOS) Provide hands-on IT support for end users across the EMEA region Analyze problems and apply fixes or escalate to relevant support teams Log and update all incidents and service requests in the IT service desk system Install, configure, and upgrade IT equipment and software Troubleshoot issues … with printers, copiers, scanners, and lab IT systems Deliver outstanding customer service in all user interactions Communicate effectively with technical and non-technical users at all levels Create and maintain user-friendly IT documentation and guides Requirements Proven experience in IT support or a similar technical role Strong knowledge of Microsoft Windows, Office 365, mobile OS More ❯

We are retail. We specialise in providing in-store retail IT systems, services, solutions, project management & support platforms. With over 25 years of experience, we work with some of the biggest household brand names on the high street in the fashion & hospitality sectors, building close working long-standing partnerships built on trust, expertise, and a mindset to getting … the job done. Our mission is simple: to provide our clients with truly integrated IT solutions that make a real difference to their business, fostering long-standing relationships to understand their needs. We are not a huge corporate company that may treat clients as an account number, nor are we a small one-man band offering cheap services. What … configuring a variety of retail hardware including workstations, servers, printers, networks, and vendor-specific hardware and software. Building system databases with customer information. Repairing equipment when required. Logging all support desk interactions in our ticketing system. Escalating problems to other departments as needed. An apprenticeship includes regular training with a college or other training organisation. At least 20% of More ❯