IT Support Jobs in Camberley

1 of 1 IT Support Jobs in Camberley

Technical Support Analyst - IT Help Desk

Camberley, England, United Kingdom
Telent
via a dedicated online customer portal Ensure that excellent customer service is provided to the customer consistently Attend training sessions when required Order and arrange spare parts for various IT related incidents or requests via an internal logistics application process Coordinate/arrange and schedule Engineers or Field Engineering resources to customer sites Liaise pro-actively with suppliers or … you are: The Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) is passionate about customer service and communication, acting as the first point of contact for any IT-related issues, requests, and incidents that come in from our customers. This role focuses on customer support – this is NOT a technical troubleshooting/fixing/1st Line … IT support role. Although a specific Service Desk Analyst job history or experience is not essential, we would welcome and strongly consider experience in a retail, customer service, coordinator/coordinating, or administration environment, though on-the-job training will be provided. Proficiency in using Microsoft Office programs, Like MS Word, MS Excel, MS Outlook, and MS Teams More ❯
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