2 of 2 IT Support Jobs in Chester

IT Support Helpdesk Engineer As an established and expanding IT Services company, we are seeking an IT Support Technician to join our growing team dedicated to delivering a professional and polished service. You will be working from our modern offices in a rural setting on the outskirts of Chester (just off the A55) As a … the team infrastructure no two days will be the same and you will have input to a wide variety of projects. What will you be doing? Manage incidents and support requests to 2 nd/3 rd Line level working to SLAs Setup of Firewalls, Routers, Switches Assume key responsibility for the transition of on-boarding new clients and … Service Desk team Regular System Checks & Audits at customer sites Ensuring the best possible service levels are provided encouraging a professional and customer focused ethos within the team Customer Support, taking support calls and solving technical issues remotely Support of VOIP systems such as Horizon, 3CX, Yeastar Part of 24/7 on-call rota As a More ❯

As an established and expanding IT Services company, we are looking for a Field Engineer to join our team. You will be working from our modern offices in a rural setting on the outskirts of Chester (just off the A55) as well as travelling to client premises throughout the Northwest region and on occasions throughout the UK. As a … two days will be the same and you will have input to a wide variety of projects. What will you be doing? Liaising with clients and providing on-site support, installations, maintenance and upgrades Installation and maintenance/testing of Cat 5/6 cabling Hosted VOIP setup & installations including roll out of phone systems, handsets and door entry … systems (3cx) CCTV Installations Installations of networking equipment Responding to faults and replacing equipment Servicing and upgrading of IT products and services Working hours Monday-Friday 8.30am-5pm Part of 24/7 on call rota Occasional requirement to attend our datacentres in Chester and Leeds Continuous learning, undertake training on bespoke software and hardware partnerships that the company More ❯