Junior ITSupport Analyst - Service Desk/Helpdesk A highly respected international professional services firm is seeking a Junior ITSupport Analyst to join their dynamic IT Service Desk team. This is an excellent opportunity for a motivated individual either looking to launch their career in IT or for someone with early experience who … wants to grow within a global, fast-paced environment. Role Overview: As a Junior ITSupport Analyst , you will be the first point of contact for ITsupport, delivering high-quality 1st line technical assistance to users across the business. You'll be exposed to a broad range of technologies, providing support for desktops, laptops … tablets, printers, switches, and more. This is a fantastic opportunity to gain hands-on experience and build a strong foundation in IT within a supportive and professional environment. Key Responsibilities: Provide 1st line support for all IT-related queries via phone, email, and in person Troubleshoot and resolve hardware and software issues across a range of devices More ❯
Colchester, Essex, England, United Kingdom Hybrid / WFH Options
Nextech
ITSupport Engineer Colchester, Essex (Hybrid) £25,000 - £30,000 DOE We're partnered with a forward-thinking business in Colchester who are looking for an ITSupport Engineer to join their growing team. This hybrid role offers the opportunity to work both on-site and remotely, providing a mix of 1st and 2nd line helpdesk … support as well as field-based support to a varied client base. What you'll be doing: Delivering 1st & 2nd line technical support via the helpdesk and on-site visits Troubleshooting and resolving hardware, software, and networking issues Installing, configuring, and maintaining IT equipment and systems Providing excellent customer service to end users, ensuring minimal downtime … Escalating complex issues to senior engineers where required Supporting field-based projects and site visits as needed What we're looking for: Previous experience in an ITsupport/helpdesk role Strong knowledge of Windows OS, Office 365, and networking fundamentals Ability to work both independently and as part of a team Full UK driving licence (for field More ❯
2nd Line ITSupport Engineer – Azure Cloud | Colchester Colchester (On-site) | Up to £40,000 | Permanent Role – Immediate Start We’re working with a well-established international business based just outside Colchester , seeking an experienced 2nd Line ITSupport Engineer with strong Azure cloud expertise . This is a permanent position with an immediate start available.You … ll play a key role in supporting a global user base across both office and manufacturing environments, acting as a senior escalation point within a collaborative IT team. This is a great opportunity to join a fast-paced, tech-forward organisation with exposure to cloud infrastructure and enterprise systems. Key Responsibilities: Deliver 2nd line support across desktop, infrastructure … and cloud environments Support and manage Azure services (Azure AD, virtual machines, storage, backup) Administer Microsoft 365 , including Intune and Autopilot Troubleshoot and resolve issues with hardware, software, and network systems Assist with ERP system support (Dynamics AX preferred) Work closely with colleagues across global sites to ensure smooth IT operations Support internal IT projects More ❯