3 of 3 IT Support Jobs in Colchester

IT Support Field Engineer (Windows 11 & Office 2024 Rollout) Colchester £180-£200 per day (Umbrella) Initial 3 Months Required across UK sites (all expenses paid) REED Technology are working with a client who are seeking an IT Support Field Engineer to join their Group IT team based in Colchester. You'll play a key role … that involves regular travel to sites nationwide. When not travelling, you'll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build … when not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and return of legacy equipment. Provide general IT support, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and More ❯

IT Support Field Engineer (Windows 11 & Office 2024 Rollout) Colchester £180-£200 per day (Umbrella) Initial 3 Months Required across UK sites (all expenses paid) REED Technology are working with a client who are seeking an IT Support Field Engineer to join their Group IT team based in Colchester. You'll play a key role … that involves regular travel to sites nationwide. When not travelling, you'll be working from the main office in Colchester, assisting with device builds, configurations, and testing. Key Responsibilities Support the rollout of Windows 11 and Office 2024 upgrades across multiple sites. Carry out on-site visits to complete upgrades, deliver user support, and ensure minimal disruption. Build … when not on the road. Coordinate with internal teams to schedule branch visits and update project progress. Manage hardware logistics, including collection and return of legacy equipment. Provide general IT support, rebuilds, re-images, and BAU technical assistance. Maintain professional standards for cable management and workstation setups. Skills & Experience Strong technical knowledge of Windows 10/11 and More ❯

IT Senior Service Desk AnalystLocation: Colchester (Office-based) £25,500 REED Technology are looking for a proactive and technically skilled Senior Service Desk Analyst to join a fast-paced IT team supporting a nationwide network. This role is ideal for someone who thrives in a customer-focused environment, enjoys mentoring others, and is passionate about resolving technical issues … efficiently and effectively. You’ll play a key role in managing escalated support queries, coaching 1st Line Analysts, and contributing to the continuous improvement of IT services. This is a hands-on role with leadership responsibilities, offering the opportunity to make a real impact on service delivery. Key Responsibilities Deliver 2nd Line IT and Telecoms support … and maintaining training records. Lead by example in call handling, ticket resolution, and service desk operations. Analyse trends in recurring issues and implement long-term solutions. Provide 1st Line support coverage during staff shortages or peak demand. Manage escalated tickets from internal teams and external vendors. Assist with reporting, project delivery, and administrative tasks. Support and improve the More ❯