Our client is seeking an ITSupport Officer/1st Line Support Officer to join them in their Croydon office. General Responsibilities: Be the first point of contact for internal users, providing support for applications, hardware, and basic networks. Assist senior and VIP users with NHS … clinical applications, Microsoft packages, and other tools. Troubleshoot and resolve IT issues efficiently, ensuring minimal disruption to users. Create and distribute Standard Operating Procedures (SOPs) to guide users and streamline support. Keep the knowledge base up to date with relevant information, ensuring it's current and useful. Provide … training and support to staff and managers, helping them stay on top of new systems and processes. Train and advise junior team members, supporting their development. Maintain the helpdesk to ensure issues are logged, tracked, and resolved in a timely manner. Experience Desired: At least 1 year in 1st More ❯
Our client is seeking an ITSupport Officer/1st Line Support Officer to join them in their Croydon office. General Responsibilities: • Be the first point of contact for internal users, providing support for applications, hardware, and basic networks. • Assist senior and VIP users with NHS … clinical applications, Microsoft packages, and other tools. • Troubleshoot and resolve IT issues efficiently, ensuring minimal disruption to users. • Create and distribute Standard Operating Procedures (SOPs) to guide users and streamline support. • Keep the knowledge base up to date with relevant information, ensuring it’s current and useful. • Provide … training and support to staff and managers, helping them stay on top of new systems and processes. • Train and advise junior team members, supporting their development. • Maintain the helpdesk to ensure issues are logged, tracked, and resolved in a timely manner. Experience Desired: • At least 1 year in 1st More ❯
your career with a company that truly appreciates your contributions and provides award-winning training opportunities? We have an exciting opportunity to join our IT team as an Applications Support Analyst. In the role of IT Application Support Analyst, you will manage the User Acceptance Testing … stakeholders. This ensures the quality, reliability, and usability of software systems during project deliveries, in line with business requirements and functional designs within the IT function. The successful candidate will partake in the full SDLC (software delivery lifecycle) process, aligning business outcomes and requirements to designs, contributing to timeline … We'll talk to you about your training and personal development needs and what you'd like to do to further your career and support your future aspirations. To succeed in this role you will need: Analytical thinker with experience in application support. Strong practical experience in ITMore ❯
