Derby, Derbyshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
Senior ITSupport Engineer Derby Permanent £35,000 - £40,000 (DOE) Senior ITSupport Engineer needed with strong Windows Server, Networks and IT Infrastructure skills. A chance to join an established IT Managed Services business based in Derby. Working from the Derby office … participate in the team 'on-call' shift rota. Typically one Saturday per month (paid at time and a half): Supporting a range of customer IT Infrastructure including: Windows Server, Networking, Switches, Routers, Desktops, Storage, Telephony, Applications, O365, SaaS/PaaS/laaS, Printers, Linux, Cloud (AWS/Azure). … Trouble-shooting, diagnosing + resolving IT incidents and more complex IT tickets escalated from 1st/2nd Line Support Engineers. Ensuring consistently high standards of customer satisfaction + delivering to agreed service levels (SLAs). Supporting IT projects including installations, upgrades + migrations. Mentoring/coaching More ❯
ITSupport Technician Derbyshire Permanent £25,000 - £30,000 (DOE) ITSupport Technician needed for a permanent position in Derbyshire around 10 miles north of Derby. A superb opportunity for an IT Technician looking to progress their IT career and take a step up … into an IT Team Leader role. A chance to join an established and growing business with a proven track record in their industry. Start asap in Spring 2025. Key experience + responsibilities will include: Managing IT service requests from end-users + resolving IT incidents to 1st …/2nd line level. Escalating more complex issues to 2nd/3rd Line ITSupport teams, and external 3rd party providers. Setting up end-user hardware using imaging and automated Device Management systems. Using IT Service Desk logging systems + Remote Support Tools. Supporting ITMore ❯
Role: 2nd Line Support Engineer Location: Derby Salary: £30,000 Are you a tech-savvy problem solver with a passion for helping businesses thrive? Join our clients Managed Service Provider (MSP) as an ITSupport Engineer and be part of a dynamic team that delivers top-tier … IT solutions to a diverse range of clients. What You'll Do: Provide remote and onsite ITsupport to clients Troubleshoot and resolve hardware, software, and network issues Manage and maintain IT infrastructure, including servers and cloud services Deploy and configure new hardware and software solutions … senior engineers on complex technical projects Deliver excellent customer service and ensure timely resolution of issues What We're Looking For: Proven experience in ITsupport or helpdesk roles (preferably in an MSP environment) Strong knowledge of Windows, macOS, and common business applications Familiarity with Microsoft 365, Active More ❯
Are you passionate about technology and eager to launch your career in IT? Do you love solving tech problems and helping others? If so, this Apprentice ITSupport Technician role is the perfect opportunity for you! You’ll get the chance to develop real world IT … on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work: Assist in the day to day support of IT equipment, including desktops, laptops, tablets, printers, and interactive whiteboards Provide technical support to staff and students by troubleshooting and resolving … operating systems, and hardware devices Monitor and maintain the network infrastructure, including switches, routers, and Wi-Fi access points Assist with setting up new IT equipment for staff and students, including user accounts and profiles Help maintain inventory records of IT equipment and software licenses Assist in the More ❯
Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses. We have a comprehensive portfolio of technology products and services that gives our partners the competitive advantage to build bigger and … more successful businesses by providing their customers with the best solutions and customer experience possible. Platform Support is responsible for the timely resolution of all manner of issues affecting the business from partner setup/liaison, configuration, data integrity, performance, stability, reliability, and security of our customer facing platforms … candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. As well as providing general platform support, you will help support the other areas of Platform running and maintaining infrastructure for the application to make sure the customer platforms can More ❯