1 of 1 IT Support Jobs in Farnborough

We wish to appoint an apprentice IT Technician to assist our IT team with supporting staff and pupils in using IT equipment and applications, troubleshooting, management of support tickets using the online ticketing system as well as the audio-visual requirements of the school. Role Key Responsibilities: Managing IT support requests and incidents from … receipt to resolution and closure using the online ticketing system To provide excellent customer service, assisting staff and pupils in the use of IT resources To assist the Director of Digital Infrastructure and Senior IT Technician in the development and smooth running of all IT systems, networks and Internet Security systems To assist in supporting and managing … of a range of devices, including iOS and MacOS environments To provide IT and AV support for Public and Internal Examinations To provide IT and AV support for school events including occasional duties out of school hours To help ensure that devices are kept up to date and that security software is up-to-date To More ❯