1 of 1 IT Support Jobs in Gwent

Description We are recruiting on behalf of our client for a Senior IT Support Technician , a pivotal role responsible for maintaining and optimising the IT infrastructure of a forward-thinking organisation. This is a hands-on position requiring technical expertise, a proactive approach, and excellent communication skills … to deliver a seamless IT experience across the business. The Role: As the Senior IT Support Technician, you will: Install, configure, and monitor IT hardware and servers. Manage storage appliances and cloud solutions for optimal performance and security. Maintain a secure and efficient network infrastructure, resolving … connectivity issues promptly. Oversee the IT Service Desk, ensuring SLA compliance and high levels of customer satisfaction. Deliver training sessions, IT inductions, and system onboarding/offboarding processes. Collaborate on IT projects, including system upgrades and process improvements. Ensure adherence to IT policies and security protocols More ❯