1 of 1 IT Support Jobs in Middlesbrough

presence supported by a central hub in Middlesbrough, JT Atkinson combines heritage and community focus with the scale to deliver for trade and retail customers alike. Overview: As an IT Support Degree Apprentice at JT Atkinson, you will play a key role in developing and implementing effective software and systems that enable the business to achieve its goals … reliable, secure and efficient way. You will be responsible for monitoring and maintaining the company’s ERP system, other software, networks, security measures and communication tools, while also providing support to colleagues to ensure they can use technology productively in their day-to-day work. Responsibilities: Provide 2nd/3rd line IT support to colleagues by phone … e-mail, remotely and in person working to SLA thresholds. Help support, configure and develop the ERP solution used for the company’s core operations. Lead and mentor less experienced team members. Work with colleagues and directors throughout the business as necessary to develop, implement and improve IT systems which will aid the company in achieving its objectives. More ❯