1 of 1 IT Support Jobs in St Albans

Assist in troubleshooting and resolving hardware, software, and network issues. Stay updated with IT trends, security practices, and system protocols. Role Assist in troubleshooting and resolving hardware, software, and network issues Provide first-line technical support to users via phone, email, and in person Help install, configure, and … maintain desktops, laptops, printers, and peripheral equipment Support system updates, backups, and routine maintenance activities Document support tasks and solutions in ticketing systems Shadow and learn from senior engineers in diagnosing system and network failures Monitor system performance and escalate complex issues appropriately Training Information Communication Level … ICT) Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining a Level 3 ICT qualifications Potential for permanent role after completion of apprenticeship for the right candidate Apprenticeship Standard Information communications technician More ❯