2 of 2 IT Support Jobs in Sutton

We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role is based at their offices near to … Sutton in Surrey/Greater London. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. Set up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. You … time management skills Hold a Driving licence with own transport This is a great opportunity to join an award-winning Microsoft partner and take the next stage in your IT career. Salary on offer ranges from £27,000 to £34,000 dependent on experience plus pension with 25 days holiday. More ❯

with further information once I have met the client. You must live in the vicinity of Sutton to be considered for this role. Your new role Reporting to the IT & Digital Transformation Manager, and working closely with the IT Service Desk Support to support employees at all levels throughout their employment life cycle to work efficiently … compliantly, and securely. Role definition Providing support to staff using the Topdesk ticketing system, applications including Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint & SharePoint) as well as Salesforce, JD Edwards. Installing and configuring computer hardware, operating systems, and applications. Installing and configuring iPhones, operating systems, and applications, using Intune & Apple Business Manager. Supporting the roll-out of new systems … applications. Maintain other company hardware, such as all-in-one printers, Logitech Video conference & CCTV. Administration and support of Windows operating systems. Provide End User training where required. Ensure Assets are disposed of in accordance with the WEEE directive. Working with suppliers on purchasing hardware & software. Working with third party support companies. Working on digital transformation projects. Implementing More ❯