Derby, Derbyshire, United Kingdom Hybrid / WFH Options
TurnerFox Recruitment
IT Support Technician Location Derby - Hybrid after training Salary: Dependent on experience Are you looking to grow your career in IT support? We're seeking a friendly and skilled IT Support Technician/1st Line Support Engineer to join a busy support team, delivering excellent service across Office 365, Windows 10/11, Intune, Azure … solving, troubleshooting, and providing clear, reassuring solutions to end users. From password resets to connectivity issues, you'll be the first point of contact and a trusted voice for IT support. The role of IT Support Technician will involve: Respond to IT support requests via phone, email, and ticketing system. Diagnose and resolve issues across hardware … to 2nd Line Support where necessary. Accurately log incidents and resolutions using a ticketing system. Configure and set up new laptops, desktops, and mobile devices. Ensure data protection and IT security best practices are followed. The ideal candidate for the IT Support role will have Skills & Experience: Experience in IT Support/Helpdesk/Service Desk/ More ❯
IT Support Technician Derbyshire Permanent to £28,000 (DOE) IT Support Technician needed for a permanent position based in Derbyshire around 8 miles north of Derby (A38 Corridor). A chance to join an established and growing business with a proven track record in their industry. Start ideally Sept/Oct 2025. Key experience + responsibilities … will include: Resolving IT incidents to 2nd line level + managing IT support requests from end-users. Supporting IT projects including software/hardware upgrades + rollouts. Setting up end-user hardware using imaging and automated Device Management systems. Escalating more complex issues to 3rd Line IT Support Engineers + 3rd party IT suppliers. Using … IT Helpdesk logging systems + remote support tools. Full UK Driving Licence and own vehicle preferred. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £28k (DOE) + 25 days Holiday (+ BHs) + Pension + Life Assurance More ❯
IT 2nd Line Technician Location: Derby Salary: £29,970 - £36,483 ( Band 5 ) Contract Type: Permanent As a member of the IT Operations team, the post holder will have a focus on ensuring the delivery of high performing, reliable, responsive and resilient IT and Telephony services at all operational sites throughout the DHU organisation. The post … holder will work within a team of DHU IT professionals supported by a number of key 3rd party partners supporting colleagues working for DHU Health Care. A commitment to a quality service, excellence in healthcare and the development of the company are integral to the role and the development of the service What your typical day looks like: Deliver … 2nd line Technician support and operational maintenance across all technologies employed by DHU working closely with 3rd party partners to resolve incidents and problems Support IT project tasks and IT service improvements working with internal stakeholders and 3rd parties to deliver system enhancements and new services Provide assistance and act as the escalation point for the service More ❯
Are you a practical problem solver with a passion for IT? Link ICT are on the lookout for another apprentice to join their team of techies! Reporting into the Technical Services Manager, you will provide a broad range of onsite & remote IT support to corporate clients and school environments! Role **PLEASE NOTE THIS ROLE REQUIRES A DRIVER** After … a period of business growth, Link ICT are again on the lookout for an IT apprentice to join their team in Derby. Reporting into the Technical Services Manager, your duties will include, but are not necessarily limited to the following: Provide onsite and remote IT technical support to clients Respond to support tickets in a timely manner, resolving … installation Supporting with any technical queries regarding unified comms Technical fault diagnosis with audio visual equipment Training Alongside this role, you will study towards your Level 3 Information Communications Technician Apprenticeship qualification, on either the Network Technician or the Support Technician pathway You will receive blended training, which includes weekly live, online training sessions and access to More ❯
