2 of 2 IT Technician Jobs in East Yorkshire

that both hardware and software components function efficiently. Their expertise is essential for minimising downtime, enhancing productivity, and maintaining the overall health of customers' IT infrastructure. Role Key responsibilities: To provide a professional service to all customers. To ensure all incidents are being actioned relevant to the priority assigned … to break a problem down and reach a fix. To allocate incidents to 2nd line Support where appropriate and monitor progress. To assist the IT team with day-to-day tasks as and when required. Configure computers based on a customer specification. Create estimates and order, when approved, customer … to achieve a high percentage of first-time fixes. Present a positive image and thereby help users and management to have confidence in the IT service. To identify repeat incidents and recommend the appropriate actions to management, such as training, improvements in education, communication etc. To be aware of More ❯

Location: Brough Salary: Up to £40K About the Role We're looking for a proactive and technically skilled IT & Business Systems Technician to join our clients growing team. In this exciting role, you will provide day-to-day IT support while also maintaining and optimising their key … system users, and helping to improve the tools that power our business operations. In addition, you will have a unique opportunity to lead new IT project to support our clients growth. Key Responsibilities Provide 1st and 2nd line technical support to staff across the organisation Install, configure, and maintain … Troubleshoot software and integration issues, escalating where necessary Work with users to gather feedback and assist in improving system performance and usability Assist with IT projects such as system upgrades, migrations, and new software rollouts What We're Looking For Previous experience in a similar IT support or More ❯