IT Support Technician
Lewes, East Sussex, South East, United Kingdom
Essential Employment
IT Support Technician needed in Lewes Paying £15.59 per hr ref 6732 Full time hours n a temporarybasis Key Responsibilities: Provide first and second-line technical support via phone, email, and in person. Log, manage, and resolve incidents and service requests using the Service Desk system. Troubleshoot hardware and software issues across desktops, laptops, mobile devices, and peripherals. … Install, configure, and maintain IT equipment and applications. Escalate complex issues to senior technicians or third-line support when necessary. Maintain accurate documentation of support activities and solutions. Deliver excellent customer service and communicate effectively with users of all technical levels. Support onboarding and offboarding processes, including account setup and equipment provisioning. Assist with system updates, backups, and routine More ❯
Employment Type: Temporary
Salary: £15.59 hourly rate
Posted: