2 of 2 IT Technician Jobs in Worcester

The role will provide front line IT support to all internal colleagues within the organisation, you will assist on the helpdesk as one of the first points of contact for all IT and System related issues. General day-to-day responsibility will help to ensure the smooth running of IT and System functions. Role First line desktop … support to internal colleagues PC & Laptop software build, configuration & repair IT Peripheral support, setup & configuration. Software loading & configuration Application support: Microsoft Office, CRM & Finance systems Support of LAN & WiFi networks Support of fixed line & mobile telephony Procurement of IT equipment Escalation of issues & communications with third party service providers Support of internal IT & System projects Enforcement of … IT policies & Information Security practices Training Information Communication Technician Level 3 Apprenticeship Standard: Qualification together with on site training by the employer. For those starting at Advanced (Level 3), the expected duration would be eighteen months plus 4 months End point assessment stage) There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately More ❯

Working as part of the Customer Experience Team to support IT helpdesk queries, design, develop, test, and implement IT solutions and to provide ongoing support directly to end users. Role Purpose: This role is for someone who believes that great technology should empower people to do their best work. As part of the IT Team, this role … by being driven. Gain control by being accountable. Gain impact by being productive. Gain trust by being considerate. Gain growth by being vulnerable. Core responsibilities (right seat): Provide general IT support, working with employees/learners to identify computer/system problems and advise on the solution. Test and fix faulty equipment and troubleshoot issues via helpdesk ticketing system. … software and any other ICT equipment, ensuring they are safe before use. Repair and maintain ICT equipment to maximise efficiency. Support the delivery of TDM programmes through administering various IT support needs in the delivery team such as administration and invigilation of the exams via Pearson Vue or virtual testing systems. Support for the overall networking and connectivity in More ❯