2 of 2 ITIL Certification Jobs in Lancashire

through automation and AI, and implement it all directly with our customers. What you'll do This is an operational role, focusing on the Release Management function. Following common ITIL policies and procedures in support of release and change. You will ensure management of customer solutions aligns with operational support processes where possible. As well as adhering to agreed … in some out of hours working for co-ordinating releases on complex applications Who you are You will have: Strong customer and stakeholder management skills Knowledge and experience of ITIL best practices An ability to produce quality documentation Previous change or release management process operation and ownership Analytical and problem solving skills ITIL V3/V4 qualification in … Release Management preferable or other ITIL qualification A background in IT Services and (or) Telecoms Sector. Worried that you don't meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive More ❯

services meet both user needs and business priorities. Your expertise will guide decisions on product design, service delivery, and policy queries. What skills, knowledge and experience will you need? ITIL qualified or equivalent experience. Proven management experience in large scale IT Live Service, layered multi-supplier organisations and services. Ability to contribute and steer resolution in major incident meetings More ❯