CSI Manager – ITIL Service Improvement Lead (Hybrid)
- Location
- Manchester, England, United Kingdom
Capgemini is seeking a CSI Manager to drive continuous service improvement across the client’s SIAM ecosystem. You will work with the client and external suppliers to identify opportunities, implement best practices, and ensure IT services align with business goals. The role requires building and monitoring KPIs, guiding cross … functional teams, and promoting ITIL and industry standards to raise service quality and efficiency. #J-18808-Ljbffr ...