1 ITIL Service Manager Jobs in the North of England

We have an exciting opportunity for a Service Manager (ITIL ) to join our client in Warrington. To apply for this role you will need to have proven experience in; - Ownership and driving of helping the business to create and apply ITIL principles. - Development of internal processes … to continuously improve and align to ITIL service lifecycle. The role is working for a global expanding company your role will ensure that services are being seamlessly delivered to clients and strategic partners. Leading the client relationship for service, alongside the Project & Account Management teams, for some … of the company's top-end contracts, to ensure all contractual service obligations are met throughout the lifecycle of the managed services contract in terms of KPIs, SLAs and contractual compliance. You will attend regular reviews with clients to monitor best practices, release schedules, performance levels and customer satisfaction. more »