for: Proficient knowledge and hands-on experience with Windows, Virtualization, Servers, Storage, Networking, Internet, and Security. Possession of an ICT-related qualification, such as ITIL Foundation, intermediate Microsoft or CISCO qualification (e.g., in progress or attained certifications like CCNA, Microsoft Teams Administrator Associate, Azure Administrator Associate, VMWare). Exceptional customer more »
using MySQL to resolve incidents and facilitate service requests. Experience and Expertise: Completed GCSEs in Mathematics and English (or equivalent qualifications). Proficient in ITIL processes and well-versed in industry standards and best practices. Demonstrated expertise gained through working in a fast-paced IT support environment. Extensive knowledge of more »
BAU support and project work. Desired Skills: * Workflow system development * Knowledge of legal sector-specific applications (NetDocuments, Interaction, IntApp, Elite 3E, EDG Design Gallery) * ITIL Foundation level knowledge Note: A split of 50/50 between BAU support and development is expected This is an excellent opportunity to progress your more »