8 of 8 ITIL Jobs in Derby

of working for IT Managed Service Providers (MSPs) or IT Support businesses preferred. An IT Certification would be advantageous: MCSA, MCSE, MCP, CCNA, CCNP, ITIL, ITSM, CompTIA. Benefits: £35-40k Salary (DOE) + 24 Days Holiday + BHs + day off on your Birthday + Hybrid (1 day/ More ❯

identity and access management, preferably in financial services or regulated environments, with beneficial qualifications like a degree in cybersecurity or certifications such as Security+, ITIL, or vendor-specific credentials. Reward & Benefits - A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual More ❯

organised with good time management and prioritisation skills. Methodical, analytical and customer-focused approach to problem solving. Comfortable working in structured change-controlled environments (ITIL-aligned). Enthusiastic about developing your own skills and supporting the growth of others. What can we offer you? Hybrid Working Private Medical Insurance or More ❯

organised with good time management and prioritisation skills. Methodical, analytical and customer-focused approach to problem solving. Comfortable working in structured change-controlled environments (ITIL-aligned). Enthusiastic about developing your own skills and supporting the growth of others. What can we offer you? Hybrid Working Private Medical Insurance or More ❯

SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯

keen eye for detail, contributing to the smooth operation of the company's infrastructure. Key Responsibilities: Deliver 2nd and 3rd line support within an ITIL-based service desk environment, ensuring all processes are followed and incidents are resolved effectively. Act as a single point of contact for users, handling a … team to support system updates and occasional project implementations. Key Skills and Requirements: Solid experience in an IT service desk role, with knowledge of ITIL processes. Proficient in Windows Server (2008-2019), Active Directory, Microsoft Office 365, and troubleshooting Outlook client setups. Strong networking knowledge, including TCP/IP, DNS … to manage technical documentation, and support mobile devices (iOS, Android, Windows). Strong problem-solving skills and a customer-focused approach. Certifications such as ITIL Foundation, MCSA, CompTIA A+, or Security+ are highly desirable. Profile: Proactive and eager to learn, with a professional and flexible approach to user support. Excellent More ❯

About the role The Service Delivery Manager is responsible for developing and maintaining strong client relationships to ensure client satisfaction. You will oversee various ITIL-related and client relationship duties, managing multiple client accounts. You will work closely with the Account Manager and the wider Node4 team to deliver 'Exceptional … for service delivery issues related to your assigned accounts. What will you bring? Qualifications: English & Maths GCSE, grade C or above (or equivalent). ITIL qualifications. Security Clearance (desired depending on account). Experience as a Service Delivery Manager or similar role. Proficiency in MS Office (Word, Excel, PowerPoint, Outlook More ❯

and maintains the integrity of the CMDB while actively contributing to its design, implementation, and ongoing management. They also provide key input to other ITIL processes that depend on CMDB data. In addition, the Configuration & Asset Manager is responsible for managing Node4's assets and the equipment used by managed … getting it right first time. Ability to work proactively and to tight deadlines. Good customer service skills and ability to proactively manage customer expectations. ITIL foundation qualified (v3 or v4). What can we offer you? Hybrid Working Private Medical Insurance or Company Paid Health Cash Plan Employee Assistance Program More ❯