Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Redcentric
A minimum of 2 years technical experience in a 3rd line or senior engineer role. CCNP or equivalent. ITILv3 qualified or experience within an ITIL environment. Experience in a SOC/SIEM environments, specifically Elastic. Experience with scripting, specifically Python. Experience with UNIX. Experience with cellular technologies - 3G, 4G, etc. More ❯
computer management Knowledge of Microsoft Office products including O365 Knowledge of Microsoft Operating Systems, Windows 10, 11 and Android smart phones Desirable Understanding of ITIL process and procedure Knowledge of technologies such as PC peripherals, laptops, tablets & mobile phones Knowledge & experience of remote control & support software Ability to diagnose and More ❯
focused improvement. Person Specification Qualifications Essential Educated to diploma level or equivalent experience Training qualification or equivalent experience of training delivery/planning Desirable ITIL Qualification Experience Essential Experience of comprehensive patient systems to support the provision of patient care Desirable Previous NHS experience Previous Patient Systems experience Skills and More ❯
focused improvement. Person Specification Qualifications Essential Training qualification or equivalent experience of training delivery/planning Educated to diploma level or equivalent experience Desirable ITIL Qualification Training Qualification Experience Essential Experience of comprehensive clinical patient systems e.g PAS/EPRs Desirable Previous NHS experience Experience of Trust systems i.e. PCS More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Redcentric
and rapid communication of Major Incidents to affected customers Assist as part of the escalation ownership as defined in the Customer Service Plan Promoting ITIL based working practices and ensuring ITIL qualification is obtained by all members of Service Desk. Hold responsibility for ensuring that all members of the team … not be afraid to get involved in unfamiliar areas of technology Excellent attention to detail in addition to good time management and organisation skills ITIL 4 Foundation or above qualification Must be flexible and work as part of a team Strong self-motivation and the ability to motivate others Ability More ❯