High Wycombe, Buckinghamshire, South East, United Kingdom
100% IT Recruitment Ltd
UK Driving Licence and own car Key Skills\Responsibilities: Provide exceptional level of Technical Service to our customers. Manage service tickets in line with ITIL standards. Demonstrate strong communication skills, both written and verbal. Work independently or as a team to meet deadlines consistently. Act as technical lead for projects More ❯
High Wycombe, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Dreams Ltd
Filtering, Virus Protection, encryption and Threat Management. - Understanding the needs of secure IT environments, backup and patch processes and change control process. - Awareness of ITIL principles and best practice and the continuous improvement cycle. - Ability and confidence to build relationships across all levels of the business. - Excellent telephone manner and More ❯
SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh plans. Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. … UK driving licence, access to a vehicle and willingness to travel to various NHS sites. Desirable Qualifications: MCP/MCSE or equivalent Microsoft certifications. ITIL v4 Foundation. Prince2 or Agile Foundation. Benefits Include: NHS pension scheme. Access to professional training and development. Health and wellbeing support. Opportunities to contribute to More ❯