3 of 3 ITIL Jobs in Hull

documentation and functional design capability. Working knowledge of ALM and DevOps. Desirable Extras Experience with Azure services, Power BI, or Customer Insights. Knowledge of ITIL and service management processes. Exposure to Copilot, AI features, or sentiment analysis. Relevant Microsoft certifications (D365 Customer Service, Power Platform). What's on Offer ...

followed in line with contractual agreements and documentation completed accordingly to deliver an excellent level of service to the customer in line with ITIL best practice. To comply with Ricoh and the Customers ISMS, Health & Safety & Quality requirements on customer site to protect the data, quality of work and safety … Experience of providing hardware break fix services across standard desktop/laptop environments Experience of providing network support services across standard network environments General ITIL - Foundation or the appropriate on the job experience Good organiser, priority driven, and able to multi-task to meet service priorities Methodical with attention ...