2 of 2 ITIL Jobs in Hull

a high volume of applications the advert may be closed earlier than stated. Person Specification Qualifications Essential ECDL Advanced level Equivalent experience or relevant qualifications to diploma level Desirable ITIL qualification Prince2 qualification or equivalent Experience Essential Experience of Trust Systems Experience of working in a customer service or call handling environment Proven experience within software application support, configuration and More ❯

all processes, policies and procedures are followed in line with contractual agreements and documentation completed accordingly to deliver an excellent level of service to the customer in line with ITIL best practice. To comply with Ricoh and the Customers ISMS, Health & Safety & Quality requirements on customer site to protect the data, quality of work and safety and well-being of … standard applications and operating systems Experience of providing hardware break fix services across standard desktop/laptop environments Experience of providing network support services across standard network environments General ITIL - Foundation or the appropriate on the job experience Good organiser, priority driven, and able to multi-task to meet service priorities Methodical with attention to detail, but prepared to meet More ❯