Kingston upon Thames, England, United Kingdom Hybrid / WFH Options
Kinly’s Global Services
level IT support specialists and experts. Skills and experience: Experience working in a customer service-based environment. Entry-level certifications (O365/Azure/Windows). Background within an ITIL environment (ITIL v4). Great customer service skills. Strong verbal and written communication skills. In-depth knowledge and experience working with Microsoft products including Windows 10, 11/Office More ❯
developing project plans, co-ordinating (with Service Delivery representatives) appropriate delivery plans and successfully communicating change for projects within the IT & Estates project portfolio. There is an emphasis IT ITIL process, KU ITS Delivery methodology (waterfall) and agile methods to each delivery approach. Estates projects follow the RIBA (Royal Institute of British Architects) Plan of Work process. The post holder More ❯
significant advantage though not essential; this will be a key consideration should multiple candidates be assessed for suitability. Experience with maintenance management systems (Excel-based or corporate bespoke). ITIL and/or ServiceNow experience is advantageous. Strong leadership and communication skills. Fluent in English (written and verbal). Commitment & drive; Is committed & high energy, willing to go the extra More ❯
