4 of 4 ITIL Jobs in Kingston Upon Thames

/incident/CRM logging systems e.g. salesforce.com · Good appreciation of and interest in technology. · Competent Excel user. · Working knowledge of support desk software. · ITIL Foundation. · Excellent customer service skills. Desirable · An IT related qualification e.g. computer science/engineering degree or equivalent. Personal Attributes · Empathetic telephone manner. · Methodical approach More ❯

/incident/CRM logging systems e.g. salesforce.com · Good appreciation of and interest in technology. · Competent Excel user. · Working knowledge of support desk software. · ITIL Foundation. · Excellent customer service skills. Desirable · An IT related qualification e.g. computer science/engineering degree or equivalent. Personal Attributes · Empathetic telephone manner. · Methodical approach More ❯

growth and success. Qualifications Education and Experience: A minimum of a 3-year Diploma/Degree in a relevant field of study. ITIL (Information Technology Infrastructure Library) certification is required to demonstrate expertise in managing IT services, aligning IT processes with organizational needs and ensuring efficient service delivery. A minimum More ❯

functional delivery, collaborating with Estates, IT Services, senior leadership, and third-party vendors to ensure seamless alignment between IT and Estates methodologies - including RIBA, ITIL, and both Waterfall and Agile delivery approaches. Key Responsibilities: Lead IT workstreams within major Estates programmes, ensuring delivery against project goals, budgets, and organisation-wide … through the full project lifecycle. What We're Looking For: Proven experience managing IT delivery within complex estates or construction environments. Strong knowledge of ITIL, PRINCE2, Agile, and Waterfall methodologies. Experience working with both internal stakeholders and external suppliers, ideally in a matrix management structure. Demonstrated ability to manage budgets More ❯