5 of 5 ITIL Jobs in Knutsford

risks, issues, and dependencies impacting service introduction. Liaise between project teams, support teams, and stakeholders. Support continual service improvement initiatives. Required Skills Experience in ITIL aligned service transition. Strong understanding of support models, SLAs, and operational processes. Excellent coordination and communication skills. ...

operate) Strong troubleshooting across multiple layers: Network Identity Endpoint Proxy SIEM/SOAR Hands-on automation experience (e.g., Ansible, Terraform, GitHub, Azure DevOps) Proven ITIL change leadership experience Major Incident Management (MIM) exposure Desirable Certifications CCNP/CCIE Zscaler Professional Fortinet NSE 4+ Splunk Admin/Enterprise Security ITIL ...

user impact; maintain dashboards for stakeholders. Must Have Skills & Experience 5+ years' BA experience in FSI/network/security programmes; proficient with ITIL practices and ServiceNow workflows. Strong data literacy and stakeholder facilitation; able to turn qualitative risk into measurable outcomes. Preferred Certifications BCS BA; ITIL 4 Foundation; vendor ...

writing and backlog hygiene. Comfortable with config/policy artefacts (firewall baselines, ISE/NAC policy, DDI plans, proxy/ZTNA, SIEM rules). ITIL change fluency; ServiceNow request/change models. Preferred Certifications PSPO/CSPO; ITIL 4 Foundation; vendor fundamentals in one or more stacks (Cisco/Zscaler ...

Risk & Compliance Ensure solutions meet regulatory, risk, and audit requirements with automated evidence where possible Balance security posture, compliance obligations, and business enablement Embed ITIL-aligned practices without compromising engineering agility Collaboration & Ways of Working Operate within a product triad alongside Product Owners Act as a technical mentor and coach … SOAR integrations Strong understanding of Zero Trust Architecture and policy-based access control Proven DevSecOps, IaC, and CI/CD experience Solid grounding in ITIL, major incident management, and post-incident review practices Preferred Certifications CCNP/CCIE (Security or Enterprise) Vendor certifications (Zscaler, Fortinet, Palo Alto) Splunk Admin/ ...