BMC Helix Consultant ITSM / Solution Architect
- Hiring Organisation
- 17918
- Location
- Rugby, Warwickshire, United Kingdom
cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service management initiatives Define architecture standards, governance and best practices Support ITIL-aligned Incident, Problem, Change, Asset and Configuration Management processes Lead upgrades, migrations and transformation projects across complex enterprise environments Produce solution designs, architecture documentation … Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms, enterprise systems and automation tools Knowledge of Python, PowerShell, REST APIs or orchestration technologies ...