IT Support Manager
- Hiring Organisation
- Oxford BioMedica (UK) Limited
- Location
- Oxford, Oxfordshire, South East, United Kingdom
- Employment Type
- Permanent
and continuously improve ITSM processes, including Incident, Request, Problem, Knowledge and Major Incident Management. Oversee IT hardware, software, collaboration platforms, asset lifecycle management and operational procurement activities. … Manage third party suppliers and service providers, ensuring agreed service levels, compliance and delivery commitments are achieved. Drive cyber security, identity and access management, business continuity and disaster recovery activities, including audit and inspection support. Monitor service performance through KPIs and customer feedback, championing ...