1 of 1 Identity Management Jobs in Dartford

2027 IT Support Specialist - Service Operations Graduate

Location
Dartford, England, United Kingdom
incoming technical support tickets within the ITSM platform (ServiceNow), Provision new user accounts, modify system permissions, and configure security profiles using Active Directory or identity management tools, Monitor live infrastructure dashboards to detect system anomalies and elevate infrastructure alerts before they impact business units, Troubleshoot and resolve first … line hardware, software, network connectivity, and operating system errors for internal employees, Deploy, configure, and patch software applications on employee workstations via remote management utilities, Verify successful completion of daily automated system backups and elevate replication failures to the system administration team, Participate in Major Incident post-mortem meetings ...