Infrastructure Engineer
Welwyn Garden City, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
PayPoint plc
Security Essentials. Introducing and maintaining standards to ensure consistency across PayPoint environments. Be responsible for and deliver Operational Support: Provide 2nd and 3rd line analysis of incidents and problems, ensuring swift and effective resolutions. Collaborative Engagement: Work with relevant 3rd party support to assist with incident resolution. Comprehensive Analysis : Conduct Resolution, Root Cause Analysis, Impact Analysis, and Escalation in a timely manner, with detailed documentation in the ticketing platform. Compliance and Security : Ensure adherence to all company controls and security standards. Project Assistance: Support Projects and Infrastructure Delivery, contributing to successful outcomes. Automation Leadership: Drive More ❯
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