for Incident Management, Problem Management, Change Management and Service Level Management Experience of Business Continuity planning and methods and techniques for risk assessment, business impactanalysis, establishment of countermeasures and contingency arrangements relating to the serious disruption of IT services. Ability to rapidly establish credibility with customers and … Qualifications such as ITIL Foundation Certificate in IT Service Management v4.Service Transition and Operational Readiness criteria. Responsibilities: To assist with the creation of Service Impact Assessments, Support Model Document, Service Transition Trackers, Service Acceptance Criteria and Operational Readiness material. To maintain a complete central repository of Service Design and More ❯
and exercises, including technology failover tests and business-impacting tabletop simulations, to ensure the preparedness of critical IT services. Conduct risk assessments and Business Impact Analyses (BIA) to prioritize recovery efforts for critical IT services and business functions in the event of a disruption. Maintain and update IT service … in IT service continuity, disaster recovery, or a related field, including managing business continuity and disaster recovery plans. Strong experience in risk assessments, business impactanalysis (BIA), and the development of continuity and disaster recovery plans. Proven ability to manage and execute disaster recovery exercises and present findings More ❯
recovery planning, and stakeholder coordination. You will be responsible for designing and implementing IT service continuity and disaster recovery strategies, conducting risk and business impact analyses, leading continuity exercises, and ensuring compliance with industry standards. Key Requirements: • 5+ years of experience in IT service continuity or disaster recovery • ITIL More ❯
reduce the likelihood of repeat Incidents. This role will provide a rapid and highly effective response when Critical or Major Incidents occur, ensuring business impactanalysis is completed, adopting the correct Incident response model, and then confidently leading the communication, escalation, and collaboration between cross-functional teams and … Proven ability to coordinate cross-functional technical teams and third-party suppliers during high-pressure situations. Strong knowledge of Problem Management, including root cause analysis and developing effective resolution plans. Solid technical knowledge of IT infrastructure, application support, and network operations, with a clear understanding of how these components More ❯
including technology vision, strategy, workload and quality governance of the squads within it. You'd also have the chance to lead R&D or impactanalysis initiatives, where hands on rapid prototyping may be required. Skills: TypeScript, Node, React AWS, Lambdas Docker, Kubernetes, Terraform Observability CI/CD More ❯
Lead and coordinate disaster recovery and business continuity exercises, from technical failover simulations to business-centric tabletop exercises. Conduct detailed risk assessments and Business Impact Analyses (BIAs) to identify vulnerabilities and prioritize recovery efforts. Serve as the Single Point of Contact (SPOC) for Business Continuity Management (BCM), taking ownership … disaster recovery, or related domains. Demonstrated success in developing and executing IT continuity plans and recovery strategies. Expertise in performing risk assessments and Business Impact Analyses. Proven track record in running disaster recovery tests and presenting findings to senior leadership. Deep understanding of IT infrastructure, networks, and business-critical More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
so, we have an incredible opportunity for you to step into a pivotal role as a Senior Insight Analyst, at a rapidly growing, high-impact company. As the Senior Insight Analyst , you'll dive deep into business data to uncover trends, identify opportunities, and mitigate risks. You'll play … to collaborate with senior leadership across various departments, using your analytical expertise to drive decisions and influence change. Role & Responsibilities: Deliver in-depth data analysis to extract insights, highlighting growth opportunities and areas for improvement. Collaborate with senior leaders to help define focus areas and translate data into impactful … junior team members by providing coaching and mentoring, with potential to take on direct line management in the future. Validate business hypotheses using data analysis, offering evidence-based recommendations to guide decision-making. Skills & Experience: Exceptional analytical skills with the ability to transform complex data into visual insights that More ❯
procedures Lead Business Continuity and Disaster Recovery tests and exercises, from technology failover tests to business-impacting tabletop simulations Conduct risk assessments and Business Impact Analyses to prioritize IT services recovery for critical business functions Maintain and update IT service continuity documentation and provide training programs to ensure stakeholder … DRCP) are highly desirable. Proven experience (5+ years) in IT service continuity, disaster recovery, or a related field. Experience in conducting risk assessments, business impact analyses, and developing continuity plans. Experience in managing and executing IT disaster recovery exercises, including presenting any findings to senior staff Familiarity with regulatory More ❯