2 of 2 Implementation Engineer Jobs in Scotland

Implementation Engineer

Hiring Organisation
The Craneware Group
Location
Broughton, Scottish Borders, UK
Employment Type
Full-time
hybrid working arrangement spending 40% of their time per month in the Tanfield office - approx 2 days per week. We are seeking an Implementation Engineer who will deliver exceptional customer service throughout software and services implementation for new and existing clients. You Will Be: Managing and resolving … software queries across multiple channels to enhance customer experience Escalating complex issues to management for timely resolution Identifying customer needs for seamless software implementation and long-term success Documenting progress and sharing knowledge to improve internal processes Allocating customers to ensure satisfaction with software and services Building relationships ...

Implementation Engineer

Hiring Organisation
The Craneware Group
Location
Livingston, West Lothian, UK
Employment Type
Full-time
hybrid working arrangement spending 40% of their time per month in the Tanfield office - approx 2 days per week. We are seeking an Implementation Engineer who will deliver exceptional customer service throughout software and services implementation for new and existing clients. You Will Be: Managing and resolving … software queries across multiple channels to enhance customer experience Escalating complex issues to management for timely resolution Identifying customer needs for seamless software implementation and long-term success Documenting progress and sharing knowledge to improve internal processes Allocating customers to ensure satisfaction with software and services Building relationships ...