Monitoring Operations Analyst | S2 | Incident Management | Milton Keynes/Hybrid
Milton Keynes, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Santander USA
Monitoring Operations Analyst | S2 | Incident Management | Milton Keynes/Hybrid Pay: Competitive Location: Milton Keynes, England Employment type: Full-Time Job Description Req#: Req1129435 Monitoring Operations Analyst | S2 | Incident Management | Milton Keynes/Hybrid WHAT YOU WILL BE DOING Join our community. This is a great opportunity to work as a Monitoring Operations Analyst in … technology and service triggers following established procedures. Communicating clearly and concisely, engaging support teams as needed. Collaborating across departments to deliver optimal service, maintaining key relationships with Change and Incident teams. Identifying and managing risks, ensuring controls are followed. Analyzing and delivering service metrics, enhancing views of various services. What you’ll bring. Understanding of Cloud computing. Knowledge of … logical flows (Infrastructure/Application). ITIL awareness, specifically incident and change disciplines. It would also be nice for you to have. Extensive ServiceNow experience. Previous banking experience. Knowledge of Agile, including IaaS, PaaS, microservices, Docker, and continuous deployment lifecycle. What else you need to know. This is a permanent role based in Milton Keynes. Shift-based role with More ❯
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