Harrogate, North Yorkshire, Yorkshire, United Kingdom
The Bridge (IT Recruitment) Limited
Incident Management Analyst Harrogate/Hybrid Up to £24,500 Role The Support Teams provide a complex mix of both customer and technical support for a range of technology products and managed services, including bespoke incident management processes during critical or major events. As Incident Management Analyst, you will ensure that customers receive the best … communication and service possible. It will be your job to ensure that support tickets are being managed correctly and within defined SLA parameters. Reporting into the Incident Management Team Leader, you will be responsible for daily aged ticket reporting, monitoring key customer accounts, bespoke communication processes, and the tools used to manage these activities. Key Responsibilities and Tasks Manage … and proactively ensure timely and appropriate updates are communicated back to customers. First level of incident escalation and working with resolver teams, suppliers, and the customer to manage the ticket to a satisfactory and quick outcome. Part of the team assigned to performing monthly ticket and call Quality Checks for the Service Desk. Provide training and guidance to Support More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
IBEX RECRUITMENT LTD
Threat and Incident Response Lead Analyst Permanent or Contract | Hybrid 12 Days in Office (North West) Threat and Incident Response Lead Analyst is needed for a growing Cyber team who are looking to strengthen its cyber defence capabilities with the hire of a Threat and Incident Response Lead Analyst . This is a pivotal … hands-on role in a growing cyber team. Youll lead threat intelligence and incident response efforts, shape defensive strategy and play a critical role in ensuring the organisation stays ahead of evolving threats. What Youll Be Doing: Lead all aspects of Threat Intelligence and Incident Response Perform gap analysis across tooling, processes and detection capabilities Implement and embed … modern IR and threat detection best practices Develop and maintain incident response playbooks and threat hunting strategies Stay informed on emerging threats, TTPs, and adversarial behaviours Tune detection rules and improve response workflows Work with tools such as Microsoft Sentinel, Defender, Splunk, or similar What Were Looking For: Proven experience in hands-on incident response and cyber threat More ❯
The Role Would you like a role which enables you to identify and resolve repeat issues to ensure BAE Systems' employees receive an efficient IT service? You will be responsible for governing all problem management delivery, including Command Centre performance More ❯
london, south east england, united kingdom Hybrid / WFH Options
Iceberg
Role: As a Cyber Security Manager, you will be responsible for monitoring, analyzing, and improving the security posture of the organization. You will drive the maturity of security monitoring, incident response, and threat intelligence capabilities, working closely with technical and business teams. Key Responsibilities: Develop and refine security monitoring controls and use-cases to detect threats and anomalies. Investigate … security incidents, conduct forensics analysis, and manage incident response processes. Collaborate with independent penetration testing programs and support risk assessment processes. Implement and mature threat intelligence capabilities and integrate with security monitoring frameworks. Develop and oversee vulnerability management programs, ensuring alignment with industry standards. Provide subject matter expertise on cyber security frameworks, including NIST, MITRE ATT&CK, and Kill … Chain methodologies. About You: Proven experience in Cyber Security, with a focus on incident response, security monitoring, and threat intelligence. Strong knowledge of security technologies, including SIEM tools, network security, IAM solutions, and DLP tools. Hands-on experience with incident investigation tools and network protocol analysis (e.g., Wireshark). Familiarity with cloud security assessments and industry benchmarks such More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Iceberg
Role: As a Cyber Security Manager, you will be responsible for monitoring, analyzing, and improving the security posture of the organization. You will drive the maturity of security monitoring, incident response, and threat intelligence capabilities, working closely with technical and business teams. Key Responsibilities: Develop and refine security monitoring controls and use-cases to detect threats and anomalies. Investigate … security incidents, conduct forensics analysis, and manage incident response processes. Collaborate with independent penetration testing programs and support risk assessment processes. Implement and mature threat intelligence capabilities and integrate with security monitoring frameworks. Develop and oversee vulnerability management programs, ensuring alignment with industry standards. Provide subject matter expertise on cyber security frameworks, including NIST, MITRE ATT&CK, and Kill … Chain methodologies. About You: Proven experience in Cyber Security, with a focus on incident response, security monitoring, and threat intelligence. Strong knowledge of security technologies, including SIEM tools, network security, IAM solutions, and DLP tools. Hands-on experience with incident investigation tools and network protocol analysis (e.g., Wireshark). Familiarity with cloud security assessments and industry benchmarks such More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Iceberg
Role: As a Cyber Security Manager, you will be responsible for monitoring, analyzing, and improving the security posture of the organization. You will drive the maturity of security monitoring, incident response, and threat intelligence capabilities, working closely with technical and business teams. Key Responsibilities: Develop and refine security monitoring controls and use-cases to detect threats and anomalies. Investigate … security incidents, conduct forensics analysis, and manage incident response processes. Collaborate with independent penetration testing programs and support risk assessment processes. Implement and mature threat intelligence capabilities and integrate with security monitoring frameworks. Develop and oversee vulnerability management programs, ensuring alignment with industry standards. Provide subject matter expertise on cyber security frameworks, including NIST, MITRE ATT&CK, and Kill … Chain methodologies. About You: Proven experience in Cyber Security, with a focus on incident response, security monitoring, and threat intelligence. Strong knowledge of security technologies, including SIEM tools, network security, IAM solutions, and DLP tools. Hands-on experience with incident investigation tools and network protocol analysis (e.g., Wireshark). Familiarity with cloud security assessments and industry benchmarks such More ❯