1 of 1 Incident Engineer Jobs in the South West

Job Title: EUC Request/Incident Engineer Location: Bristol Salary: DOE This is an excellent opportunity to join our client in a dynamic, multi-site support role, contributing to high-profile IT operations. Due to the nature of the work, candidates must be eligible for Security Clearance (SC … our client. Key Responsibilities Follow established protocols to identify, register, and categorise incidents Prioritise and categorise incidents based on severity and impact Gather detailed incident information to enable swift resolution and assign incidents to the appropriate support teams Ensure accurate data collection and support analysis for identifying trends Facilitate … collaboration among teams to ensure efficient incident resolution Monitor incident status, provide regular updates, and generate reports to support continuous improvement Maintain thorough documentation and contribute to the development of knowledge bases Conduct post-incident analysis to prevent recurrence and implement corrective actions Skills and Experience Ownership More ❯