Network Support Team Leader
- Hiring Organisation
- Intercity Technology Limited
- Location
- Bolton, Greater Manchester, North West, United Kingdom
- Employment Type
- Permanent
This role is office-based in Bolton. The site operates 24/7, so flexibility is required to support operational needs, rota management, and incident response. Key Responsibilitiesas a Network Support Team Leader: Leading, coaching, and performance-managing a team of NOC Operators, creating a positive, accountable, and high … service performance with customers and internal stakeholders, identifying risks and opportunities for improvement Producing clear operational reports and insights to support decision-making Supporting incident response and major issue management when required Working closely with wider Operations leadership to continuously improve service delivery Experience & Knowledge Proven experience leading ...