3 of 3 Incident Response Jobs in Suffolk

You'll play a key role in helping our customers achieve greater visibility, performance, and reliability across their IT estates-contributing to their operational success through proactive insight and incident prevention. What you'll do Design, implement, and manage observability solutions using industry-leading tools such as Dynatrace (primary), Grafana, and Splunk Collect and analyse telemetry data (metrics, logs … platforms with ITSM tools (e.g. ServiceNow) and CI/CD pipelines to enable proactive alerting and resolution workflows Act as a Monitoring & Observability SME within customer delivery teams Support incident response activities and postmortems by identifying patterns, root causes, and optimisation opportunities Work collaboratively with cross-functional teams to define and implement best practices in observability and monitoring More ❯

and ensure they do not reoccur. Develop and maintain robust monitoring solutions tailored specifically to our EVision application, ensuring early detection of issues and anomalies. Contribute to or lead incident response efforts during critical incidents, coordinating with cross-functional teams to restore normal operations swiftly. Champion security best practices within the supported applications, implementing measures to safeguard sensitive More ❯

security. Implement and manage containerization solutions to improve scalability and efficiency. Implement security best practices across AWS environments, ensuring compliance with industry standards and safeguarding cloud infrastructure. Develop automated incident response mechanisms and self-healing solutions to minimize downtime and enhance fault tolerance. Diagnose and resolve infrastructure, networking, and application-related performance issues to ensure operational efficiency. Ensure More ❯