IT Incident and Problem Manager
- Hiring Organisation
- Robert Half
- Location
- Newport, Gwent, Wales, United Kingdom
- Employment Type
- Full-Time
- Salary
- £60,000 - £62,500 per annum
Incident and Problem Manager (Information Technology) Overview Our client sits within the Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management … processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives. You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and ...