2 of 2 Inclusion and Diversity Jobs in Northwich

Digital Experience Lead

Hiring Organisation
Places for People
Location
Northwich, North West, United Kingdom
Employment Type
Permanent Contract, On-site
Salary
£39,999
passionate about improving digital customer experiences and excited by the opportunities that AI and automation can bring? We have an exciting opportunity for a Digital Experience Lead to join our Customer Experience & Digital team at RMG. This is a hands-on role where you'll take ownership … performance and improvement of our digital customer journeys, including online chat, self-service, automated processes and AI-enabled solutions. You'll look for smarter ways of working, helping us reduce unnecessary customer contact, simplify processes and deliver quicker, easier and more effective digital experiences. This could be a great opportunity ...

Digital Experience Coordinator

Hiring Organisation
Places for People
Location
Northwich, North West, United Kingdom
Employment Type
Permanent Contract, On-site
Salary
£34,999
passionate about digital customer experiences and looking for an opportunity to help improve the way customers interact with online services? We're looking for a Digital Experience Coordinator to support the day-to-day running, performance and continuous improvement of our digital customer platforms. You'll work across online chat … self-service and automated customer journeys, investigating digital issues and identifying opportunities to make processes simpler and more effective. You'll also help explore how AI and automation can improve digital experiences for both customers and colleagues. Where will I be working? Full time at our offices in Northwich ...